FAQs
What are the primary responsibilities of a Server in this hospitality business?**
As a Server, your primary responsibilities include delivering warm welcomes to guests, providing drink recommendations, preparing drinks, maintaining the bar to ensure it is always guest ready, and creating unforgettable guest experiences regardless of the time they are dining with us. **Question: What benefits do Servers receive while working for the company?** **Answer:** Servers receive several benefits, including free meals whenever they work, up to 50% discount at all brands, access to a discount platform, Wagestream for wage access, superb training and development opportunities, a 25% Friends and Family Discount, and access to the We Care program, among others. **Question: Is there support for personal well-being available for Servers?** **Answer:** Yes, the company offers a We Care program, which includes 24/7 virtual GP services, second medical opinions, mental health support and counseling, and healthy lifestyle programs such as Get Fit and dietary support. **Question: What skills are essential for the Server position?** **Answer:** Essential skills for the Server position include strong people skills, excellent organizational and multitasking abilities, and the capacity to maintain a positive attitude in a fast-paced airport environment. **Question: Are there opportunities for career advancement as a Server?** **Answer:** Yes, there are excellent career opportunities within the company, including superb training and development programs and apprenticeships available to all employees. **Question: Does the company provide any unique benefits or perks outside of standard compensation?** **Answer:** Yes, additional perks include access to discounts on Merlin Entertainment, discounted gym memberships, opportunities to participate in competitions to win trips away, and organized team parties and events. **Question: How does the Wagestream platform work for Server staff?** **Answer:** The Wagestream platform allows Server staff to access their wages as they are earned, providing flexibility and financial management options. **Question: What kind of working environment can Servers expect?** **Answer:** Servers can expect a fast-paced environment, particularly in an airport setting, where maintaining a positive attitude and providing excellent hospitality is crucial to enhancing the guest experience.