FAQs
What are the main responsibilities of a Server at Frankie & Benny's?
As a Server, your main responsibilities include delivering warm welcomes to guests, providing drink recommendations, preparing drinks, maintaining the bar to ensure it is guest-ready, and creating unforgettable guest experiences through excellent hospitality.
What are the benefits of working as a Server at Frankie & Benny's?
Benefits include free meals on shift, up to 50% discount at all brands, access to a discount platform, Wagestream to access earned wages, superb training and development opportunities, a 25% Friends and Family discount, a range of support services including a virtual GP and mental health support, access to savings and loans, discounted gym membership, discounts on Merlin Entertainment, and social events for team members.
What skills are required to be a successful Server at Frankie & Benny's?
Successful Servers should possess great people skills, excellent organizational and multitasking abilities, and the ability to maintain a positive attitude, especially in a fast-paced environment.
Is there an opportunity for career development in this position?
Yes, there are excellent career opportunities available, including superb training and development programs as well as apprenticeships open to all team members.
Does Frankie & Benny's promote diversity and inclusion?
Yes, BTG Leisure is committed to creating a diverse and inclusive environment where all team members are valued for their unique skills and experiences. They actively reflect the communities they serve and are a disability confident employer.
What should I do if I need adjustments during the application or interview process?
If you need reasonable adjustments at any point during the application or interview process, you should let the team at Frankie & Benny's know, as they are committed to supporting all candidates.
Can I bring friends and family to enjoy discounts?
Yes, as an employee, you can provide a 25% Friends and Family Discount at Frankie & Benny's and other affiliated brands.
Is previous experience in hospitality required for this role?
While previous experience in hospitality may be beneficial, the job description does not specify it as a requirement. Having great people skills and a positive attitude is more emphasized.
Are there any health and wellness programs available to staff?
Yes, the We Care program includes access to a 24/7 virtual GP, second medical opinion, mental health support and counseling, as well as a Get Fit Program and healthy diet support.
What is the working environment like at Frankie & Benny's?
The working environment is described as fabulously fun and friendly, where laughter and positive vibes fill the restaurant, making it an enjoyable place to work.