FAQs
What are the main duties of a Serveur petit-déjeuner / banquets?
The main duties include setting up the service area, maintaining cleanliness and supply during service, ensuring customer satisfaction, collaborating with the kitchen and other departments, serving drinks, and taking orders.
What qualifications are required for this position?
A successful candidate should have excellent presentation, be dynamic, service-oriented, and proactive, possess basic conversational English skills, have a strong customer relationship focus, and have prior experience in the catering industry with mastery of service techniques.
What additional benefits do employees receive?
Employees enjoy recognition programs, profit-sharing opportunities, 90% reimbursement of public transport costs, advantageous health insurance and CSE benefits, access to an employee restaurant, a clothing allowance, and a travel program through Go Hilton.
Is customer service experience necessary for this role?
Yes, a successful candidate should have previous experience in the restaurant industry, demonstrating effective service techniques and the ability to foster customer relationships, especially with VIP clients.
What environment does the Hilton team offer?
Hilton has been recognized as a Great Place To Work in 2024, highlighting a supportive and enjoyable work environment for its employees.
Are there opportunities for career growth within the company?
Yes, Hilton encourages career development and offers various recognition and reward programs for team members, emphasizing potential advancement opportunities.
What language skills are required for this position?
Basic conversational English skills are required to ensure effective communication with customers and other team members.