FAQs
What is the role of a Service Advisor at Sytner Coventry?
The Service Advisor acts as a vital link between customers and the workshop, providing outstanding customer care, informing customers about vehicle servicing, keeping them updated, and answering their questions.
Is previous experience required for this position?
No, previous experience is not necessary. Sytner is open to applications from individuals with a willingness to learn and progress.
What skills are beneficial for a Service Advisor?
Beneficial skills include excellent organisational and administrative abilities, attention to detail, and a strong customer service background.
What kind of working hours can Service Advisors expect?
Service Advisors work a variety of flexible patterns, which typically may include weekends to ensure high levels of customer service.
Is there any software knowledge required for this role?
While working knowledge of Kerridge would be advantageous, it is not essential for the position.
How does Sytner support career development?
Sytner is passionate about continuous improvement and building an environment where everyone can reach their full potential, offering career development opportunities.
What kind of benefits does Sytner offer?
Sytner offers enhanced holiday entitlement, leading maternity, paternity and adoption pay, recognition of long service, discounted car schemes, high street discounts, discounted gym memberships, a cycle to work scheme, and one paid day per year for voluntary/community work.
What is the holiday entitlement for this position?
The holiday entitlement is 33 days, which includes bank holidays.
Can you describe the company culture at Sytner Coventry?
The company culture at Sytner Coventry emphasizes valuing and appreciating employees, fostering an environment where everyone can thrive and succeed.