FAQs
What is the duration of the contract for this position?
The position is a 6-month Fixed Term Contract.
Where is the office located?
The office base is in London TVC, with a hybrid working arrangement that includes working one day at the TVC office and one day at BBC Broadcasting House.
What is the salary range for this role?
The salary range is £40,000 - £50,000 plus a London Weighting Allowance of £5,319, depending on relevant skills, knowledge, and experience.
What qualifications are necessary for applying to this role?
Essential qualifications include service design experience, proficiency in design and collaboration tools, project management skills, and strong experience in user research, journey mapping, and systems thinking.
Is a portfolio required for application?
Yes, a portfolio link must be submitted along with your resume as part of the application.
Are there opportunities for career progression within BBC Studios?
Yes, there are excellent career progression opportunities, including access to courses, webinars, workshops, and the chance to work in different areas of the organization.
What benefits do BBC Studios offer?
BBC Studios offers a competitive salary package, flexible 35-hour working week, 26 days holiday (plus an additional Corporation Day), parental leave, a defined contribution pension scheme, life assurance, and more.
What is the company’s stance on diversity and inclusion?
The BBC is committed to building a culturally diverse workforce and encourages applications from candidates from any background, especially those from diverse communities.
What skills are desirable for this role?
Desirable skills include B2B experience, experience in Agile and/or Lean methodologies, and advanced education or certifications in Service Design or human-centered design.
What research methods will be employed for user experience improvement?
The role involves conducting in-depth quantitative and qualitative research to identify pain points, bottlenecks, and opportunities for improvement.