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Service Manager - Integrated Local Services

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Guy's and St Thomas' NHS Foundation Trust

26d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Healthcare
  • London

AI generated summary

  • You need experience in multi-professional teams, a commitment to quality, inclusive leadership, operational management, and strong communication skills.
  • You will manage daily service delivery, support senior management, lead service improvements, collaborate with local authorities, optimize the EPIC EHR system, and design performance dashboards.

Requirements

  • To deliver in this role, you will need experience of working within multi-professional team and collaborative working with internal and external stakeholders.
  • You will need to have a strong commitment to improving performance whilst remaining passionate about quality and safety.
  • You will have a strong proven track record of inclusive leadership and staff management.
  • You will have a proven history of successful operational management experience, and will demonstrate a high standard of communication and organisational skills, and an ability to use your initiative.

Responsibilities

  • The purpose of the SM is responsibility for the day-to-day delivery of services to patients in accordance with agreed objectives, targets, quality standards, controls and resource constraints.
  • The SM will also be responsible for delivering delegated improvements within a service to meet patient expectations as well as ensure the required capacity to meet key clinical performance targets.
  • The post holder will also offer a high level of support to the senior management team.
  • This role will also have opportunities to lead on directorate wide service improvement projects, work closely with local partners from Lambeth, Southwark and Lewisham Local Authority, optimise our new EPIC EHR system and design innovative data dashboards for high-quality performance management.

FAQs

What is the job title for this position?

The job title is Service Manager - Integrated Local Services.

How many Service Manager positions are being offered?

There are two Service Manager positions available.

What are the primary responsibilities of the Service Manager?

The Service Manager is responsible for the day-to-day delivery of services to patients according to agreed objectives, targets, quality standards, and resource constraints, along with improving service delivery and ensuring capacity to meet clinical performance targets.

What teams will Service Manager Job 1 oversee?

Service Manager Job 1 will oversee the Adults with Learning Disabilities, Health Inclusion Team (Refugee & Asylum Seekers, Homeless and High Intensity Users), and Tobacco Dependence / Stop Smoking clinical teams.

What teams will Service Manager Job 2 oversee?

Service Manager Job 2 will oversee the Palliative Care, Pal@Home, and Community Heart Failure clinical teams.

What qualifications are necessary for this role?

Applicants should have experience in multi-professional team settings, strong inclusive leadership and staff management skills, a proven track record in operational management, and excellent communication and organisational skills.

Who will the Service Manager report to?

The Service Manager will report to the Deputy General Manager, General Manager, and Clinical Leads.

Are there opportunities for professional development within this role?

Yes, the role includes opportunities to lead on directorate-wide service improvement projects and work closely with local partners and on innovative data management.

How many staff members work within Guy’s and St Thomas’ NHS Foundation Trust?

The Trust comprises around 22,700 staff, making it one of the largest NHS Trusts in the country.

How can I get further details about the roles?

For further details, you can contact Jason Martin for Job 1 or Cath Saraiva for Job 2 using their provided email addresses.

Is the Trust committed to diversity?

Yes, the Trust aims to reflect the diversity of the communities it serves and encourages applicants from all backgrounds.

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Guy's and St Thomas' NHS Foundation Trust

Our values: put patients first, take pride in what we do, respect others, act with integrity, strive to be the best. 💙

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Guy's and St Thomas' NHS Foundation Trust is a leading healthcare provider in the UK, offering a wide range of medical services through its hospitals and community services. The Trust is dedicated to providing high-quality, compassionate care to patients while advancing medical research and education. Their ultimate mission is to improve health outcomes and enhance the well-being of the communities they serve. The Trust is committed to innovation, excellence in care, and ensuring equitable access to healthcare for all.