FAQs
What is the primary purpose of the Service Parts Administrator role?
The primary purpose of the Service Parts Administrator role is to ensure the availability of requested Service Parts to match Planned Service Events and to provide exceptional service to customers.
What are the main responsibilities of a Service Parts Administrator?
The main responsibilities include generating and sending invoices to clients, reviewing billing data for accuracy, tracking outstanding invoices, coordinating with finance teams, preparing financial reports, and suggesting billing process improvements.
What qualifications are required for this position?
A minimum of 4 years of Service Parts Billing & Invoicing experience is required, along with good communication skills, the ability to work in Australia time zones, and proficiency in English and Hindi.
Is this position hybrid or onsite?
This position requires full-time presence in the company’s facilities, indicating it is an onsite role.
Does this job require proficiency in multiple languages?
Yes, a good command over English and Hindi is needed for this role.
What kind of work culture does Philips promote?
Philips promotes a collaborative work culture where teams believe in working together to achieve goals, requiring office-based teams to work in-person at least three days per week.
Can I apply if I don’t meet all experience requirements?
Yes, you are encouraged to apply if you have many, but not all, of the experiences needed, as you may still be the right candidate for this or other opportunities at Philips.
Is experience in billing and invoicing essential for this role?
Yes, a minimum of 4 years of experience in Service Parts Billing & Invoicing is essential for this role.
What is Philips's mission as a health technology company?
Philips's mission is to ensure that every human matters, striving for everyone everywhere to have access to quality healthcare.