Logo of Huzzle

Home

Matches

Explore

Manage

Service Product Expert L3 Network Design and Implementation International (f/m/d)

image

GE Healthcare

14d ago

  • Job
    Full-time
    Mid Level
  • Engineering
    IT & Cybersecurity
  • United Kingdom, +15
    Remote

AI generated summary

  • You should have a relevant BS degree or 4 years of experience, CCNA certification, strong IT knowledge, and excellent analytical skills. Travel may be required.
  • You will ensure service readiness in network design, support technical training, maintain a solutions database, and collaborate with engineering for product reliability and quality.

Requirements

  • The Engineer should have a broad understanding of all components of Information Technology in the current marketplace, including workstations, servers, operating systems, software applications, data communications hardware and software, local area networks, wide area networks, metropolitan area networks, network and computer security, Internet server solutions, remote access solutions.
  • Person possesses one or more BS degrees Computer Engineering, Electrical Engineering, Engineering Technology, or Information Technology or 4 years of experience in biomedical product service.
  • Engineer should obtain or hold Cisco Certified Network Associate (CCNA) or equivalent networking experience.
  • Ability to handle/resolve multiple ongoing difficult technical related issues.
  • Excellent analytical and presentation skills with the ability to translate complex technical issues and product trainings in an easy-to-understand manner.
  • Strong English skills, verbal and written.
  • Willingness to travel occasionally within International region.

Responsibilities

  • Product Gatekeeper and Tech. Support role for the International Service Business in terms of Network Design & Implementation and the PCS digital based product portfolio.
  • Contributing knowledge and maintaining problem solution database.
  • Stakeholder role with peers in the team for IT-based NPIs of the ND&I and Ecosystems segment towards securing Service Readiness within the International region, working close with zones, engineering, and product teams.
  • Provide product trainings to the International wide audience, partly remotely and partly at training HQ.
  • Collaborate with engineering groups to drive product quality, reliability and serviceability.
  • Support and review training material and conduct technical trainings for Regional Engineers, Field Engineers and Distributors.

FAQs

What is the job title for this position?

The job title is Service Product Expert L3 Network Design and Implementation International (f/m/d).

What are the essential responsibilities of this role?

The essential responsibilities include serving as a product gatekeeper and technical support for the International Service Business, maintaining a problem solution database, collaborating with stakeholders on IT-based NPIs, providing product training, and working with engineering groups to drive product quality, reliability, and serviceability.

What qualifications are required to apply for this position?

Candidates should have a broad understanding of all Information Technology components, hold a relevant BS degree or have 4 years of experience in biomedical product service, and possess a Cisco Certified Network Associate (CCNA) certification or equivalent networking experience.

Is travel required for this position?

Yes, there is a willingness to travel occasionally within the International region.

What are some preferred qualifications for candidates?

Preferred qualifications include being an AWS Certified Cloud Practitioner, experience with virtual environments, Kubernetes, basic shell scripting, GitLab CI/CD, Prometheus/Grafana, and basic Linux debugging commands related to networking.

What kind of support will this position provide?

This position will provide expert remote technical support to Regional Field Engineers, Regional Support Leaders, and L2 Tech-Support functions.

Is expertise in multiple languages required for this position?

Strong English skills, both verbal and written, are required for this position.

Can I still apply if I don’t meet all the requirements?

Yes, you can still apply even if you do not meet 100% of the requirements; the company values interest in learning and tackling new challenges.

What is the work environment for this position?

This is a remote role, allowing you to work from your home office while supporting customers in the Central European Time Zone.

What is the mission of GE HealthCare?

GE HealthCare aims to create a world where healthcare has no limits by enabling clinicians to make faster, more informed decisions through technology and digital solutions.

image

GE Healthcare

Science & Healthcare
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE HealthCare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity and we work to create a world where healthcare has no limits.