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Service Representative - Power Systems | Melbourne

  • Job
    Full-time
    Mid & Senior Level
  • Engineering
    IT & Cybersecurity
  • Melbourne

AI generated summary

  • You must have an A Grade Electrical License, driver's license, field service experience, leadership skills, technical aptitude, strong interpersonal skills, and a commitment to HS&E. Working rights in Australia are essential.
  • You will perform field service tasks, collaborate with teams, conduct testing and repairs, provide customer support, document activities, and identify opportunities to expand services.

Requirements

  • A Grade (Unrestricted) Electrical License
  • Current Drivers License (we supply a Tool of Trade Vehicle!)
  • Previous experience in a similar Field Service position, with protection relay experience (LV/MV)
  • Demonstrated leadership experience, proven in supervising teams and overseeing projects
  • Proven technical aptitude and a digital mindset that is curious about new technologies
  • Well-developed interpersonal skills and a natural problem-solver / trouble-shooter
  • Demonstrated commitment to all things HS&E and confident in identifying risks
  • All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for Interview.

Responsibilities

  • Completing a variety of field service tasks across the Victorian region and nearby locations
  • Collaborating with other technical team members in the efficient coordination and execution of complex; installations, preventative maintenance, repairs and other ad-hoc tasks
  • Commissioning, site testing, system / firmware upgrades and ad-hoc troubleshooting
  • Providing technical support and specialist advice to Customers
  • Acting as a role model in relation to relevant HS&E requirements and adhere to other internal processes
  • Documenting service activities, maintenance reports, repair logs and inventory management
  • Identifying new opportunities to expand service offerings that focus on Customer requirements

FAQs

What is the primary focus of the Service Representative role?

The primary focus of the Service Representative role is to perform a variety of field service tasks related to Power Systems, which includes the installation, maintenance, repair, and upgrades of assets such as Switchgear and Circuit Breakers across various customer locations.

What qualifications are required for this position?

Applicants must possess an A Grade (Unrestricted) Electrical License, a current Drivers License, and previous experience in a similar Field Service position, ideally with protection relay experience in LV/MV.

Is there a tool of trade vehicle provided?

Yes, a tool of trade vehicle is provided for the Service Representative role.

What opportunities for career growth does Schneider Electric offer?

Schneider Electric provides various opportunities for career growth, including game-changing programs like the ‘Open Talent Market’ where employees can explore global projects, future roles, or mentorships to develop their skills.

Are there specific locations serviced by the Service Representatives?

Yes, Service Representatives will primarily cover the Victorian region and nearby locations.

What kind of training can employees expect?

Employees can expect best-in-class continuous technical training and innovation to support their professional development.

Is this position suitable for candidates looking for a long-term career?

Yes, this position offers long-term prospects and growth opportunities within Schneider Electric.

Are there any specific health and safety requirements for this role?

Yes, candidates are expected to adhere to relevant health, safety, and environmental (HS&E) requirements and demonstrate a commitment to identifying risks in their work.

Can applicants be considered if they do not have working rights in Australia?

No, all applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for an interview.

What is the company’s commitment to diversity and inclusion?

Schneider Electric is committed to being the most inclusive and caring company in the world, providing equitable opportunities to everyone and ensuring that all employees feel valued and safe to contribute their best.

Leading the Digital Transformation of Energy Management and Automation.

Manufacturing & Electronics
Industry
10,001+
Employees
1836
Founded Year

Mission & Purpose

Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On. Our mission is to be your digital partner for Sustainability and Efficiency. We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries. We are the most local of global companies. We are advocates of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values. Recognized as the world’s most sustainable company in 2021 by Corporate Knights Global 100 Index.