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Shake Shack Crew Member

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Shake Shack

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Burbank

AI generated summary

  • You should be motivated to learn, thrive in a fast-paced environment, have open availability, and be ready to take on new responsibilities. Previous experience is a plus, but not required.
  • You will prepare food, provide customer service, ensure exceptional hospitality, manage high-volume demands, and engage in continuous training while maintaining cleanliness.

Requirements

  • Previous hospitality and/or food service experience is a plus, though not required – we’ll teach you the rest!
  • Motivated to learn quickly and grow in a professional, team-oriented environment.
  • We are fast-paced and looking for people who are quick thinkers, committed, and excited to hit the ground running!
  • Ability to learn quickly in fast-paced, high volume environment
  • Self-motivated achiever interested in taking on additional roles and responsibilities
  • Open availability and flexibility is a must – ability to work any shift

Responsibilities

  • Job Responsibilities
  • Food prep, customer service, guest interactions, cooking, and cleaning
  • Delivering exceptional hospitality to our guests
  • Balancing high volume with high quality
  • Participating in ongoing training and development

FAQs

What is the average pay rate for a Shake Shack Crew Member?

The average pay rate is $22.50 per hour, which includes hourly wage and average hourly tips.

Is previous experience in food service required?

No, previous experience in hospitality and/or food service is a plus but not required. We will provide training.

What opportunities for growth are available at Shake Shack?

You can grow your career towards roles such as Shack Trainer, Cross Trainer, Shift Manager, and beyond at your own pace.

What benefits do Shake Shack Crew Members receive?

Benefits include competitive pay, medical, dental, and vision insurance options, a 401k plan with company match, vacation and wellness time, and employee dining discounts.

Is there a flexible scheduling option for this job?

Yes, we offer flexible scheduling and self-paced growth opportunities.

What kind of work environment does Shake Shack provide?

Shake Shack provides a fun and collaborative work environment where you can express your ideas and work as part of a team.

Are tips included in the compensation?

Yes, crew members have the opportunity to earn tips by showcasing their hospitality skills.

What kind of training will I receive?

You will receive hands-on training, online learning modules, and access to self-development tools and resources.

What are the job responsibilities of a Shake Shack Crew Member?

Responsibilities include food prep, customer service, guest interactions, cooking, cleaning, and delivering exceptional hospitality.

Is open availability required for this position?

Yes, open availability and flexibility to work any shift are a must.

Shake Shack

Love your crew + love what you do! Stand For Something Good.

Retail & Consumer Goods
Industry
5001-10,000
Employees
2004
Founded Year

Mission & Purpose

Shake Shack sprouted from a hot dog cart in Madison Square Park (NYC) to support the Madison Square Park Conservancy’s first art installation. The cart was quite the success, with Shack fans lined up daily for three summers. In 2004, a permanent kiosk opened in the park: Shake Shack was born. This modern day “roadside” burger stand serves up the most delicious burgers, hot dogs, frozen custard, shakes, beer, wine and more. An instant neighborhood fixture, we welcomed people from all over the city, country and world who gathered together to enjoy fresh, simple, high-quality versions of the classics. The rest, as they say, is burger history. And since day one, it would not have been possible without our stellar team! As a member of the #ShackFam, you can expect an exciting work atmosphere with a culture focused on family, fun and community.