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Shift Leader

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Foot Locker

Oct 19

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Sheffield

Requirements

  • At least 1 year of retail experience
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Initiates completion of tasks or activities without necessary supervision
  • Flexible availability – including nights, weekends, and holidays

Responsibilities

  • Inspire, and motivate your team to drive sales that deliver exceptional customer service
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
  • Maintaining personal and productivity goals
  • Uphold the quality and productivity of every aspect of your store
  • Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
  • Ability to learn and share expertise of products and trends to fit customer’s needs
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends
  • Contributes to a positive and inclusive work environment

FAQs

What are the primary responsibilities of a Shift Leader?

The primary responsibilities include inspiring and motivating the team to drive sales and deliver exceptional customer service, ensuring high levels of customer satisfaction, maintaining personal and productivity goals, and acting as a partner between customers and team members.

Is retail experience required for this position?

Yes, at least 1 year of retail experience is required for this position.

What is the salary range for the Shift Leader position?

The salary range for the Shift Leader position is £10.00 - £13.65 per hour.

What benefits are offered to employees?

Employees are offered 28 days of holiday (plus an extra day for each year for the first 5 years), associate discounts of 30 - 50%, access to the Hapi App for discounts and prize draws, an Employee Assistance Program, company sick pay scheme, Head Office internships, Striper Ambassador Programme, and development opportunities.

What qualifications are necessary to apply?

Qualifications necessary include having at least 1 year of retail experience, being confident in engaging customers, being motivated to achieve great results, the ability to initiate completion of tasks without supervision, and having flexible availability.

Can I expect to work weekends and holidays?

Yes, flexibility in availability, including nights, weekends, and holidays, is required for this position.

What type of work environment does the company promote?

The company promotes a positive and inclusive work environment.

Is training provided for new employees?

Yes, employees will have opportunities for training and development to enhance their skills and product knowledge.

What are the expectations for customer service in this role?

The expectation is to deliver high levels of customer satisfaction by being knowledgeable about all products and working collaboratively with co-workers to provide excellent sales service.

What is the address of the store for the Shift Leader position?

The address of the store is Unit 79, Sheffield, UK, Postal Code: S9-1EN.

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Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.

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