Shift Leader - East Lake - (SE Calgary)

Canna Cabana

Jul 11, 2024

Applications are closed

Job
Part-time
Junior & Mid Level
Hospitality & Retail
Calgary

Requirements

Must have valid SellSafe and QCW to work in a retail cannabis store
Completion of high school and college/CEGEP/vocational or technical training required
Demonstrated sales and service orientation required
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required
Skills to monitor and lead by example as required
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Strong customer service and troubleshooting skills
A well-defined sense of diplomacy
Excellent teamwork and team-building skills
Thorough understanding of applicable health and safety legislation
A professional, responsive, and positive work attitude is essential
Ability to work nights, holidays and weekends and different locations

Responsibilities

Provide assistance to store management in supervising and facilitating the daily operations of the store
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Provide direction, guidance, and instruction to all store associates as required
Ensure store conditions are consistently upheld to established standards
Assist in ensuring staffing levels adequately meet business needs, only when requested
Be the sales and customer service leader/role model in the absence of SM/ASM
Greet and assist customers in a way that models exemplary conduct to other staff
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
Achieving sales target and store-level KPI’s
Ensuring employees on shift are actively pursuing sales goals
Oversee and assist in inventory management and be accountable for the inventory processes on shift

FAQs

What is the job title for this position?

The job title is Shift Leader at Canna Cabana in East Lake, SE Calgary.

What type of employment is this position offering?

This position is offering part-time employment.

What are the primary responsibilities of a Shift Leader?

Primary responsibilities include assisting store management, overseeing store operations in the absence of the Store Manager or Assistant Store Manager, guiding store associates, addressing customer service issues, ensuring store conditions meet established standards, and managing inventory processes on shift.

What qualifications are required for this position?

Required qualifications include valid SellSafe and QCW credentials, completion of high school and post-secondary education, at least 2 years of retail experience (preferably in the cannabis industry), excellent time management and prioritization skills, and proficiency with Microsoft Office.

Is retail cannabis experience necessary for the Shift Leader role?

While a minimum of 2 years of work experience in the retail industry is required, experience in the cannabis industry is preferred.

What skills are essential for being successful in this role?

Essential skills include strong customer service and troubleshooting skills, effective communication, teamwork and team-building abilities, the capacity to train and motivate staff, and a professional work attitude.

What health and safety regulations must the Shift Leader be aware of?

The Shift Leader must thoroughly understand applicable health and safety legislation and ensure that all health, safety, and security regulations are adhered to on shift.

Are there opportunities for growth in this position?

Yes, there are significant opportunities for growth, experience, and learning within the company, which aims to become a globally recognized brand in the cannabis industry.

What are the schedule requirements for this position?

The Shift Leader must be able to work nights, holidays, weekends, and at different locations as required.

Why should one apply for this position?

One should apply for this position to work for a growing company with the potential for significant career growth, experience, learning opportunities, and unlimited bonus earning potential.

Canna Cabana

Sophisticated. Approachable. Playful.

Manufacturing & Electronics

Industry

51-200

Employees

2017

Founded Year

Mission & Purpose

Proudly Canadian and serving cannabis consumers for over a decade, we've built Canna Cabana on a strong foundation of ethics, expertise and accountability. We put our customers first, focus on education and don't compromise on quality. Cannabis is about responsible enjoyment and community, and both are at the heart of our business. At Canna Cabana, we are bringing cannabis to Canadian communities with the goal of creating a safe, inclusive and welcoming hub for our neighbours to inform themselves to experience cannabis in a positive way.