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J D Wetherspoon

5d ago

  • Job
    Full-time
    Entry & Junior Level
  • Hospitality & Retail
    People, HR & Administration
  • North Stormont
  • 16hrs left

AI generated summary

  • You should have a can-do attitude, strong leadership skills, attention to detail, and the ability to manage shifts, ensure compliance, and deliver excellent customer service.
  • You will manage pub operations, ensure compliance, lead and motivate the team, prioritize tasks, and uphold cleanliness, product quality, service, and atmosphere across various shifts.

Requirements

  • - We’re looking for people with personality, a can-do attitude and not afraid of hard work.
  • - When running a shift, taking responsibility for the pub's operation, including compliance with company operating standards and legislation, dealing with customers, administration and cash management.
  • - Leading, supporting and motivating the team.
  • - Prioritising tasks, delegating and problem-solving.
  • - Working a variety of shifts across the week (including front of house and in the kitchen).
  • - Delivering high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere.

Responsibilities

  • - when running a shift, taking responsibility for the pub's operation, including compliance with company operating standards and legislation, dealing with customers, administration and cash management
  • - leading, supporting and motivating the team
  • - prioritising tasks, delegating and problem-solving
  • - working a variety of shifts across the week (including front of house and in the kitchen)
  • - delivering high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere

FAQs

What is the role of a Shift Manager at The Counting House, Dundee?

A Shift Manager supports the pub manager, takes responsibility for the pub's operation during a shift, motivates and organizes the team, responds to customers, delegates tasks, and works in all areas of the business, including the kitchen and behind the bar.

What qualities are you looking for in a Shift Manager?

We are looking for individuals with personality, a can-do attitude, and a willingness to work hard.

What is the starting salary for the Shift Manager position?

The starting salary for the Shift Manager position is £27,346, which increases to £28,507 after training.

What benefits are included in the Shift Manager role?

Benefits include 28 days of paid holiday, company sick pay (after a qualifying period), a bonus scheme (up to 25% of salary), complimentary meals and drinks at work, an off-duty employee discount of 20%, free shares in the company (after 18 months), a pension scheme, and future pub management opportunities.

How many hours will I be working per week?

The Shift Manager position requires a 40-hour working week.

What are the typical working hours for a Shift Manager?

The typical working hours for a Shift Manager are 6:00 AM to 6:00 PM across various shifts throughout the week.

Is there an opportunity for career growth within the company?

Yes, there are future pub management opportunities available for those who excel in their roles.

How does Wetherspoon promote an inclusive working environment?

Wetherspoon promotes an inclusive working environment by ensuring all employees feel comfortable being themselves, regardless of their background, preferences, or beliefs, while providing the skills and knowledge for a great career.

What are the responsibilities of a Shift Manager during a shift?

Responsibilities include taking charge of the pub's operation, ensuring compliance with standards and legislation, dealing with customers, managing administration and cash, leading and motivating the team, prioritizing tasks, delegating, and solving problems, and maintaining high standards.

J D Wetherspoon

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Our founder and chairman, Tim Martin, set up J D Wetherspoon in 1979. Why ‘J D Wetherspoon’? Because ‘J D’ form the initials of Sheriff JD Hogg from The Dukes of Hazzard TV series, of course, while Mr Wetherspoon was one of Tim’s teachers in New Zealand! In addition to our Wetherspoon pubs, we also run Lloyds No.1 bars – the same great standards and value, but with music. We also have Wetherspoon hotels – quality accommodation, at great prices. Starting with a single pub, Tim stood behind the bar and approached the difficult learning curve of running a pub, while gaining an appreciation of the importance of thousands of baby steps and small improvements which make a business successful. This same ethos stands as true today as it did back in 1979 – and Tim characterises his business by adopting a very democratic approach to running the pubs, creating an inclusive environment for all staff to be involved in changes and ideas. Tim believes that fixing small things and making small improvements are more important in a company than the more grandiose schemes which might attract the attention of the media or the stock market. He also tries to ensure that big ideas emanating from the board or senior managers are subjected to a ‘sense test’, by being put forward at weekly meetings to a wide range of staff. This helps to prevent his and others’ flights of fancy from being adopted simply because they are from directors. Tim also understands that pubs are run by managers and are about people; so, every week, he still pounds the beat, visiting numerous pubs, looking at the smallest details, talking to customers and ensuring that the business is always seeking to move forward.