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Shift Supervisor - Store# 81827, Congress St & 6th Ave



17d ago

  • Job
    Junior & Mid Level
  • Hospitality & Retail
  • Tucson

AI generated summary

  • You must have 1 year of customer service experience, be flexible with hours, able to delegate tasks, communicate effectively, work well in a team, and have strong interpersonal skills.
  • You will lead, motivate, and guide team members to create exceptional customer service experiences, uphold quality standards, ensure store safety, handle cash transactions, and stay cool in a fast-paced environment.


  • Summary of Experience:
  • Customer service experience in a retail or restaurant environment - 1 year
  • Basic Qualifications:
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
  • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
  • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
  • At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
  • Knowledge, Skills and Abilities:
  • Ability to direct the work of others
  • Ability to learn quickly
  • Effective oral communication skills
  • Knowledge of the retail environment
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships


  • Take initiative and act as a role model to others.
  • Enjoy working as a team and motivating others.
  • Understand how to create a great customer service experience.
  • Have a focus on quality and take pride in your work.
  • Are confident in leading, deploying, and guiding others.
  • Are open to learning new things (especially the latest beverage recipe!)
  • Are experienced with responsibilities like cash-handling and store safety.
  • Can keep cool and calm in a fast-paced, energetic work environment.
  • Have excellent communications skills.


What are the qualifications required for the Shift Supervisor position at Starbucks?

The basic qualifications for the Shift Supervisor position at Starbucks include maintaining regular attendance, being available to work flexible hours, having customer service experience, and experience delegating tasks to other employees.

What benefits are offered to Starbucks partners in this role?

Starbucks partners in the Shift Supervisor role are eligible for benefits such as medical, dental, and vision insurance, 401(k)-retirement plan with employer match, paid time off, tuition coverage through the Starbucks College Achievement Plan, discounts on company stock, and more.

What is the summary of experience required for the Shift Supervisor position?

The summary of experience required for the Shift Supervisor position at Starbucks includes having at least 1 year of customer service experience in a retail or restaurant environment.

How can I apply for the Shift Supervisor position at Starbucks?

To apply for the Shift Supervisor position at Starbucks, you can visit the Starbucks career website and search for job openings at the specific location mentioned in the job title. You can then submit your application online.

Retail & Consumer Goods

Mission & Purpose

At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees - who we call partners – are the heart of the Starbucks experience, and being a partner means aspiring to become part of something bigger: inspiring positive change in the world and growing in your career and in your community. ​ It’s an opportunity to be your personal best. ​ Starbucks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.​​ In everything we do, we are dedicated to Our Mission: With every cup, with every conversation, with every community – we nurture the limitless possibilities of human connection.