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Shiftleader

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Amsterdam

AI generated summary

  • You need an mbo degree, preferably have leadership experience in hospitality, be flexible, and master the Dutch language.
  • You will lead and motivate the crew, ensure quality control, manage shift planning, resolve service issues, and work alongside the team in daily operations.

Requirements

  • Een afgeronde mbo opleiding.
  • Leidinggevende ervaring in de horeca, catering of in een andere klant(gast)gerichte omgeving is mooi meegenomen.
  • Een flexibele instelling.
  • Beheersing van de Nederlands taal is vereist.

Responsibilities

  • Aansturen, motiveren en coachen van de crew.
  • Uitvoeren van kwaliteitscontroles en opstellen van de beste shiftplanning.
  • Oplossen van problemen met de service, producten en/of kwaliteit.
  • Meewerken in de operatie als onderdeel van de crew.

FAQs

What are the working hours for the Shiftleader position?

The working hours range from 24 to 38 hours per week, with flexible shifts agreed upon in advance.

What qualifications are required for the Shiftleader role?

A completed MBO education is required, along with leadership experience in the hospitality or customer-focused environments being advantageous.

Is prior experience necessary for this position?

While prior leadership experience in the horeca, catering, or customer-service fields is preferred, it is not strictly necessary.

What benefits are offered to Shiftleaders?

Benefits include a competitive salary, flexible working hours, a pension scheme, 8% vacation pay, travel expense reimbursement, 25 vacation days, night shift and holiday bonuses, and opportunities for personal coaching and training.

Where is the job location for the Shiftleader position?

The position is located in Amsterdam Zuidoost.

Is knowledge of the Dutch language required for this job?

Yes, proficiency in the Dutch language is required.

What is expected of a Shiftleader during a shift?

A Shiftleader is expected to manage and motivate the crew, conduct quality checks, resolve service-related issues, and participate in operational tasks alongside the team.

What kind of work environment can a Shiftleader expect?

A Shiftleader can expect a pleasant and educational work environment with considerable responsibility and opportunities for entrepreneurship.

How do I apply for the Shiftleader position?

You can apply by submitting your CV and indicating your availability through the provided application button in the job listing.

Retail & Consumer Goods
Industry
10,001+
Employees
1954
Founded Year

Mission & Purpose

Burger King is a global fast-food chain specializing in flame-grilled burgers, fries, and other quick-service menu items. Their ultimate mission is to provide high-quality, delicious food in a quick and convenient manner, ensuring customer satisfaction. Their purpose is to deliver an enjoyable dining experience and maintain high standards of service, aiming to be the favorite burger restaurant for customers around the world.