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Shipper/Receiver

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Logistics
  • Montréal, +1

AI generated summary

  • You need a high school diploma, 1-2 years in distribution, computer skills, teamwork ability, knowledge of safety regulations, and forklift experience or certification preferred.
  • You will manage shipping/receiving, ensure compliance, maintain inventory, support customer service, operate equipment safely, and keep the warehouse clean while addressing client issues promptly.

Requirements

  • 1. Diplôme d'études secondaires
  • 2. 1 à 2 ans d'expérience dans un centre de distribution.
  • 3. Connaissance pratique de l'informatique, y compris des systèmes informatiques d'expédition.
  • 4. Capacité à travailler en collaboration dans un environnement d'équipe sur une variété de fonctions.
  • 5. Il doit être capable d'interagir avec les employés de tous les départements/niveaux de FME Canada, ainsi qu'avec les entreprises de transport.
  • 6. Connaissance de la sécurité et de la réglementation de Santé Canada.
  • 7. Expérience de la conduite d'un chariot élévateur à fourche ou certification souhaitée.

Responsibilities

  • Soutenir la mission, la vision, les valeurs fondamentales et la philosophie du service à la clientèle de FME Canada. Respecter le programme de conformité de FME Canada, notamment en se conformant à toutes les exigences réglementaires et aux politiques de la division ou de l'entreprise.
  • Sous la direction du directeur de l'entrepôt, cette personne sera responsable de toutes les questions relatives à l'expédition et à la réception des produits de Fresenius Medical Care, ainsi qu'à leur stockage et à leur déplacement au sein du centre de distribution.
  • Responsable du développement de la culture de FME Canada à travers les valeurs et les normes de service à la clientèle.
  • Responsable de l'excellence du service à la clientèle pour tous les clients externes et internes.
  • Développe et maintient des relations efficaces grâce à une communication efficace et opportune.
  • Prendre l'initiative et agir pour répondre, résoudre et assurer le suivi des problèmes de service à la clientèle avec tous les clients en temps opportun.
  • Recevoir et expédier les marchandises conformément aux procédures d'exploitation normalisées et aux pratiques exemplaires en matière de sécurité de Fresenius Medical Care Canada.
  • Utiliser le chariot élévateur et tout autre équipement en toute sécurité.
  • Remplir, vérifier et préparer les commandes à expédier.
  • Stockez l'inventaire après sa réception en stock.
  • Recevoir et enregistrer les retours des clients et des patients.
  • Utiliser les différents systèmes d'expédition dont dispose Fresenius, tels que le système Purolator.
  • Participer aux inventaires si nécessaire.
  • Inspecter et vérifier les marchandises entrantes par rapport à la facture ou au bordereau d'expédition, en refusant les marchandises incorrectes ou endommagées.
  • Maintenir l'entrepôt dans un état de propreté convenant à un établissement de soins de santé.
  • Porter un téléavertisseur le cas échéant.
  • Saisir la réception des marchandises dans le système AX, le cas échéant.
  • Autres tâches assignées.

FAQs

What is the primary responsibility of the Shipper/Receiver at FME Canada?

The primary responsibility is to handle all matters related to the shipping and receiving of Fresenius Medical Care products, including their storage and movement within the distribution center.

What are the educational requirements for this position?

The educational requirement for this position is a high school diploma.

How much experience is required for the Shipper/Receiver role?

1-2 years of experience in a distribution center environment is required.

Is forklift operation experience necessary for this position?

Forklift operation experience is preferred, and certification is also desired.

What safety practices must be followed in this role?

The Shipper/Receiver must adhere to Fresenius Medical Care Canada standard operating procedures and safety best practices while receiving and shipping goods.

Will the Shipper/Receiver need to interact with other departments?

Yes, the Shipper/Receiver must interact with employees across all departments and levels within FME Canada.

What are the physical demands of this job?

The role involves regular lifting of up to 50 lbs, walking or standing up to 50% of the time on a concrete floor, and some exposure to extreme weather conditions while loading trucks.

Are there any specific customer service responsibilities associated with this role?

Yes, the Shipper/Receiver is accountable for outstanding customer service to all external and internal customers and must develop effective relationships through timely communication.

What types of communication skills are needed for this position?

The candidate must possess effective communication skills to develop and maintain relationships, respond to customer service issues, and collaborate with team members.

Is there a requirement for computer skills in this job?

Yes, a working knowledge of computers, including shipping computer systems, is required for this position.

Will there be opportunities for career development?

Yes, FME Canada supports ongoing development and offers various programs, training, and leadership development opportunities.

Finance
Industry
5001-10,000
Employees
1931
Founded Year

Mission & Purpose

Since 1931, Capital Group, home of American Funds®, has been singularly focused on delivering superior results for long-term investors using high-conviction portfolios, rigorous research and individual accountability. As of December 31, 2021, Capital Group manages more than $2 trillion in equity and fixed income assets for millions of individual and institutional investors. Capital Group is a private firm that employs more than 8,000 associates and has offices in Europe, Asia, Australia and the Americas. For more than 90 years, our goal has remained the same: to improve people’s lives through successful investing. *** We’ve been made aware of an employment scam fraudulently using Capital Group’s name. Please note: Capital Group currently does not offer 100% remote work positions. On average, the interview process can take one to three months to go from resume submission to offer. Financial transactions are never part of the job onboarding process. For your own cyber safety and security, if you suspect fraud, please do not respond to or interact with messages claiming to be from Capital Group.

Benefits

  • Compensation

    In addition to offering a highly competitive base salary, we give two annual bonuses to our associates. The first bonus is based on performance and the second is based on company profitability. These two bonuses, your annual raise and our 15% retirement contribution add up to so much more than a simple paycheck. Year over year, you'll have the opportunity to see your salary not only grow, but grow exponentially.

  • Retirement

    Every year, we put the equivalent of 15% of your salary and bonuses into a retirement account for you. To be clear, that's not money you've chosen to deduct from your paycheck. That's in addition to your paycheck.

  • Life, accident and travel insurance

    We sponsor life insurance and offer additional life insurance, personal accident and business travel insurance as well.

  • Commuter savings

    We offer commuting and/or parking incentives to take public transportation, carpool, walk or cycle to work.