FAQs
What is the main responsibility of a Shop Manager at Mind Retail?
The main responsibility of a Shop Manager at Mind Retail is to take ownership of the shop's performance, maximize profits, maintain high shop standards, and provide excellent customer service while leading a diverse team of staff and volunteers.
What experience is required to apply for this position?
Applicants should have experience as a retail manager or in a similar management role, along with the ability to effectively lead and motivate others.
What kind of work environment can I expect as a Shop Manager?
You can expect a caring and supportive environment that encourages team members and volunteers to flourish while also being integral to the local community.
What are the benefits associated with this role?
Benefits include a competitive annual salary, 25 days' paid holiday, professional development opportunities, a strong commitment to work-life balance, family-friendly policies, a pension scheme and life assurance, staff discounts, exclusive retail discounts, and more.
How does Mind Retail prioritize diversity and inclusion?
Mind Retail values diversity and is committed to creating an inclusive working environment where every team member is appreciated for their authenticity and encouraged to bring their whole selves to work.
What does the recruitment process involve?
The recruitment process involves providing references and completing an enhanced DBS check, which includes a check of the Children’s Barred List and/or ‘Work with Adults’ workforce check based on the role.
Are there opportunities for professional development?
Yes, as a Shop Manager, you will have access to development workshops, courses, and a comprehensive induction program, as well as additional qualifications and development programs tailored to support your career growth.
Can I apply for this role if I have a criminal record?
While the role is exempt from the Rehabilitation of Offenders Act, all applicants are evaluated fairly and must declare any criminal history as part of the DBS check process.
Do I need to have a specific qualification to apply for the Shop Manager position?
Specific qualifications are not stated; however, relevant retail management experience and skills are essential.
When should I apply for this position?
It is encouraged that you apply early, as Mind Retail reserves the right to close the vacancy to applications earlier if a high volume of strong candidates is received.