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Shop Manager

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Mind

Oct 30

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • London

Requirements

  • has experience as a retail manager, or a similar management role
  • has the ability to effectively lead and motivate others
  • can plan and prioritise workload, and the workload of their team
  • has commercial awareness
  • has a strong customer focus
  • demonstrates our values and behaviours, which are at the core of all we do

Responsibilities

  • Our Shop Managers have the freedom and independence to take ownership for their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers.
  • They inspire and lead a diverse team of staff and volunteers, creating caring and supportive environment for people to flourish.
  • Our charity shops are vital in raising funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
  • But they are more than just shops, they play a vital role in local communities across England & Wales, offering a warm and welcoming place for people to shop, volunteer or access our mental health information.
  • As a Shop Manager, you'll have the opportunity to drive change and make an impact, in a varied role where no day is ever the same!
  • You'll also have opportunities to take ownership of your development, with support to help you reach your ambitions, whatever this looks like for you.
  • You'll be valued for the unique contribution that you can bring.
  • We need great people like you to join us in the fight for mental health and to achieve our vision of making sure that everyone experiencing a mental health problem gets support and respect.

FAQs

What is the main responsibility of a Shop Manager at Mind Retail?

The main responsibility of a Shop Manager at Mind Retail is to take ownership of the shop's performance, maximize profits, maintain high shop standards, and provide excellent customer service while leading a diverse team of staff and volunteers.

What experience is required to apply for this position?

Applicants should have experience as a retail manager or in a similar management role, along with the ability to effectively lead and motivate others.

What kind of work environment can I expect as a Shop Manager?

You can expect a caring and supportive environment that encourages team members and volunteers to flourish while also being integral to the local community.

What are the benefits associated with this role?

Benefits include a competitive annual salary, 25 days' paid holiday, professional development opportunities, a strong commitment to work-life balance, family-friendly policies, a pension scheme and life assurance, staff discounts, exclusive retail discounts, and more.

How does Mind Retail prioritize diversity and inclusion?

Mind Retail values diversity and is committed to creating an inclusive working environment where every team member is appreciated for their authenticity and encouraged to bring their whole selves to work.

What does the recruitment process involve?

The recruitment process involves providing references and completing an enhanced DBS check, which includes a check of the Children’s Barred List and/or ‘Work with Adults’ workforce check based on the role.

Are there opportunities for professional development?

Yes, as a Shop Manager, you will have access to development workshops, courses, and a comprehensive induction program, as well as additional qualifications and development programs tailored to support your career growth.

Can I apply for this role if I have a criminal record?

While the role is exempt from the Rehabilitation of Offenders Act, all applicants are evaluated fairly and must declare any criminal history as part of the DBS check process.

Do I need to have a specific qualification to apply for the Shop Manager position?

Specific qualifications are not stated; however, relevant retail management experience and skills are essential.

When should I apply for this position?

It is encouraged that you apply early, as Mind Retail reserves the right to close the vacancy to applications earlier if a high volume of strong candidates is received.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem