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Shop Manager

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Dunfermline

AI generated summary

  • You should have retail management experience, weekend availability, flexibility in hours, focus on KPIs, stock management skills, and ideally, food-to-go industry experience.
  • You will lead staff, ensure legal compliance, maintain shop standards, oversee cash security, manage scheduling, promote quality products, and engage in hands-on customer service activities.

Requirements

  • To be considered for this position you will have experience in a management or supervisory role within a retail or a customer facing environment.
  • You will be given various shifts - which will change week to week and will include weekends (when rostered on) between 4:45 am and 4:45 pm - any 5 days from 7.
  • 39 hours per week (although additional hours may be available).
  • We will also consider a 42 hour per week contract giving an enhanced salary of £31,449.
  • Previous retail experience in a supervisory role, ideally within the food to go industry.
  • Confident and enthusiastic.
  • Experience of delivering on KPI`s and profitability.
  • Experience of managing stock.
  • You will be required to be flexible with your hours, you will need to be available to work between Monday to Sunday any 5 days from 7.
  • Please only apply if you can commit to this.

Responsibilities

  • Lead strongly to maintain high standards of behaviour and customer and colleague interactions.
  • Take responsibility for the scheduling of colleagues for efficient Shop trading.
  • Conduct relevant reviews on all new employees within 12-week probation period and appropriate reviews as required in your Shop.
  • Ensure that all staff are fully aware and deliver on their legal responsibilities.
  • Take responsibility for health & safety of colleagues according to company policy and legislation.
  • Maintain excellent standards in Shop property, equipment, fixtures, and fittings. Report any issues or defects.
  • Ensure that company cash and security regulations are followed.
  • Ensure that all legal requirements are followed.
  • Ensure only quality product is displayed.
  • Maintain stock rotation procedures.
  • Keep Area Manager updated promptly on any business developments.
  • Encourage all colleagues to voice and forward ideas to better our business.
  • Managing colleagues in a fast paced, customer service environment.
  • Remaining “hands-on” serving, bake off, making filled rolls, hot drinks etc.

FAQs

What are the shift hours for the Shop Manager position?

The shift hours range from 4:45 am to 4:45 pm, and will include weekends on a rotating basis.

How many hours per week is the Shop Manager expected to work?

The position is for 39 hours per week, with the option for a 42-hour per week contract available.

What is the salary for the Shop Manager role?

The salary is £29,203 per annum for 39 hours per week, or £31,449 for a 42-hour week.

What kind of experience is required for this position?

Candidates should have experience in a management or supervisory role within a retail or customer-facing environment, preferably in the food-to-go industry.

Are there opportunities for bonuses in this role?

Yes, managers are eligible for bonuses paid quarterly, subject to achieving key performance indicators (KPI's).

Is there a specific dress code for the Shop Manager?

While the job description does not specify a dress code, maintaining professional appearance is typically expected in a retail environment.

What benefits are offered to the Shop Manager?

Benefits include a colleague discount scheme, managers bonuses, complimentary food and drink during breaks, and a retail discount scheme for family members.

Will the Shop Manager need to perform hands-on tasks?

Yes, the Shop Manager will be required to be hands-on, serving customers, engaging in bake-off duties, and preparing filled rolls and hot drinks.

What values does Bayne's the Family Bakers prioritize?

Bayne's prioritizes Customer Focus, Respect, Continuous Improvement, and Sustainability.

Can I apply for the Shop Manager position if I'm unable to work weekends?

No, applicants must be flexible with their hours and available to work any 5 days from Monday to Sunday, including weekends.

The Family Bakers Since 1954 - Living Our Family Values Everyday

Retail & Consumer Goods
Industry
501-1000
Employees
1921
Founded Year

Mission & Purpose

Bayne’s is a family-owned bakery renowned for its commitment to baking fresh, high-quality products at great value. With a rich tradition, we take pride in delivering excellence to our customers every day. Passion drives us to maintain our standards and ensure that each product we offer meets the highest expectations of taste and freshness.