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Showroom Advisor

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B&Q

3d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Coventry

AI generated summary

  • You must excel in communication, thrive on targets, collaborate well, solve problems, have design skills, and be flexible for a varied schedule, including weekends and holidays.
  • You’ll focus on customer needs, recommend finance and installation options, create designs with software, and support customers through their project journey both virtually and in-person.

Requirements

  • You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
  • You’re motivated by targets, and are confident in converting your designs into sales.
  • You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
  • And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • Sales matter in this role, but your real focus will be the customer.
  • You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options.
  • You’ll use software to produce inspirational designs that will bring customer projects to life.
  • Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

FAQs

What are the working hours for a Showroom Advisor?

The Showroom Advisor position is part-time, requiring 20 hours per week, with shifts available from Monday to Sunday between 7.00am and 10.00pm.

What is the hourly rate for this position?

The UK National hourly rate for the Showroom Advisor role is £13.28 per hour.

Where is the job located?

The Showroom Advisor position is located at B&Q Coventry Alvis retail park.

What are the main responsibilities of a Showroom Advisor?

The main responsibilities include focusing on customer service, recommending finance and product options, using software for design, coordinating projects, and assisting customers both virtually and face-to-face.

What skills and experience are required for this role?

Candidates should possess strong communication and relationship-building skills, be motivated by sales targets, have proficiency in technology, be team players, good problem-solvers, and have a keen eye for design.

Are there opportunities for career development within this role?

Yes, B&Q is committed to supporting diversity and inclusion, and offers various networks that can help with career development and opportunities within the company.

What benefits are offered to Showroom Advisors?

Benefits include a competitive salary, award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and generous breaks.

Is there support available during the application or interview process?

Yes, candidates can contact recruitment@b-and-q.co.uk for any recruitment adjustments or support needed during the application or interview process.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors