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Showroom Advisor

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B&Q

Aug 1

Applications are closed

  • Job
    Full-time
    Entry Level

Requirements

  • Required skills & experience
  • You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project
  • You’re motivated by targets, and are confident in converting your designs into sales
  • You work well as part of a team and you’re a good problem-solver too, with a keen eye for design
  • And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays

Responsibilities

  • Sales matter in this role, but your real focus will be the customer.
  • You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options.
  • You’ll use software to produce inspirational designs that will bring customer projects to life.
  • Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

FAQs

What are the working hours for the Showroom Advisor position?

The position offers part-time hours of 20 hours per week with shifts available from Monday to Sunday between 7.00 am and 8.00 pm.

Is this position permanent?

No, this position is a 6-month fixed-term contract.

What is the salary for the Showroom Advisor role?

The UK notional hourly rate for this role is £13.28 per hour.

What are the main responsibilities of a Showroom Advisor?

The main responsibilities include assisting customers with their kitchen and bathroom ideas, recommending the right finance, products, and installation options, and using software to create inspirational designs.

What skills and experience are required for this role?

The required skills include strong communication and relationship-building abilities, motivation by targets, confidence in converting designs into sales, team collaboration, problem-solving skills, and a keen eye for design.

Is weekend and evening work expected in this role?

Yes, flexibility to work on a rota that includes weekends, evenings, and bank holidays is required.

What benefits are offered to Showroom Advisors?

Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits, and generous breaks.

How does B&Q support diversity and inclusion?

B&Q is committed to making the company diverse and representative of the communities it serves, providing equal opportunities and access to a range of networks that represent colleagues and allies.

Who should I contact for recruitment adjustments during the application process?

For any recruitment adjustments, please contact recruitment@b-and-q.co.uk.

Is prior experience in sales required for this role?

While sales experience is beneficial, the focus is more on customer service, communication skills, and the ability to work collaboratively with the team and customers.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors