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Showroom Advisor

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B&Q

11d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Cambridge

AI generated summary

  • You need strong communication skills, tech-savvy, target-driven, team-oriented, problem-solver, keen eye for design, and flexibility for a varied work schedule.
  • You’ll focus on customer needs, recommend finance and products, create designs using software, and coordinate projects to support customers both virtually and face to face.

Requirements

  • You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
  • You’re motivated by targets, and are confident in converting your designs into sales.
  • You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
  • And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • Sales matter in this role, but your real focus will be the customer.
  • You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options.
  • You’ll use software to produce inspirational designs that will bring customer projects to life.
  • Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

FAQs

What is the working schedule for the Showroom Advisor position?

The Showroom Advisor position requires a full-time commitment of 36.75 hours per week, with shifts available from Monday to Sunday, between 7.00am and 10.00pm.

What is the hourly rate for this position?

The UK notional hourly rate for the Showroom Advisor position is £14.09 per hour, which includes a store-specific location allowance of £0.81 per hour.

What are the main responsibilities of a Showroom Advisor?

The main responsibilities include engaging with customers to recommend suitable products, finance options, and installation services, using software to create inspiring designs, coordinating projects, and providing support to customers both virtually and face-to-face.

What skills and experience are required for this role?

Candidates should have strong technology skills, excellent communication and relationship-building abilities, a motivation to meet targets and convert designs into sales, teamwork capabilities, problem-solving skills, and a keen eye for design.

Are there any specific working conditions or requirements for this role?

Yes, candidates must be flexible to work on a rota that includes weekends, evenings, and bank holidays.

What benefits does B&Q offer for employees in this role?

The benefits package includes a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more.

How does B&Q support diversity and inclusion in the workplace?

B&Q is committed to creating a diverse and representative workforce where everyone feels like they belong. They offer access to a range of networks supporting colleagues and allies and emphasize equal opportunities.

How can I request adjustments during the application or interview process?

You can contact recruitment@b-and-q.co.uk to request any recruitment adjustments during the application or interview process.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors