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Showroom Advisor

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B&Q

8d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You excel in tech and communication, thrive on targets, convert designs to sales, collaborate well, solve problems, have a design eye, and can work flexible hours including weekends and holidays.
  • You will focus on customer needs, recommend finance and product options, create inspirational designs, and coordinate projects to turn customer ideas into reality both virtually and face-to-face.

Requirements

  • You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
  • You’re motivated by targets, and are confident in converting your designs into sales.
  • You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
  • And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • Sales matter in this role, but your real focus will be the customer.
  • You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options.
  • You’ll use software to produce inspirational designs that will bring customer projects to life.
  • Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

FAQs

What are the working hours for the Showroom Advisor position?

The working hours for the Showroom Advisor position range from 30 to 36.75 hours per week, with shifts available Monday to Sunday between 7.00 am and 10.00 pm.

Is this position full-time or part-time?

The Showroom Advisor position offers both full-time and part-time options.

What is the hourly rate for this role?

The UK Notional hourly rate for this role is £13.28 per hour.

What main responsibilities will I have as a Showroom Advisor?

As a Showroom Advisor, your main responsibilities will include focusing on customer needs, recommending products and installation options, using software to create designs, and coordinating multiple projects to support customers both virtually and face-to-face.

What skills and experience are required for this position?

Required skills and experience include strong communication and relationship-building abilities, proficiency in technology, motivation by sales targets, teamwork skills, problem-solving abilities, and a keen eye for design.

Will I have to work on weekends and holidays?

Yes, the role will require flexibility to work on a rota that includes weekends, evenings, and bank holidays.

What benefits does B&Q offer to its employees?

B&Q offers a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, and various colleague wellbeing benefits, among others.

How does B&Q promote diversity and inclusion in the workplace?

B&Q is committed to making the company more diverse and representative of the communities it serves, ensuring that everyone feels they belong and has equal opportunities.

Who should I contact if I need adjustments during the application or interview process?

Please contact recruitment@b-and-q.co.uk for any recruitment adjustments needed during the application or interview process.

Are there opportunities for career development at B&Q?

Yes, B&Q values its employees and offers various networks and resources to support personal and professional development, promoting a culture of growth and inclusion.

B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors