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Showroom Advisor - Edinburgh

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B&Q

24d ago

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Edinburgh

Requirements

  • You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
  • You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.​

Responsibilities

  • Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options.
  • You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.​

FAQs

What are the working hours for this role?

The shifts for this role are available Monday - Sunday, between 7.00am and 10.00pm, with a part-time contract of 22.5 hours per week.

What is the hourly rate for this position?

The UK Notional hourly rate for this role is £13.28 per hour.

What are the key responsibilities of a Showroom Advisor?

The key responsibilities include focusing on customer needs, recommending the right finance, products, and installation options, producing inspirational designs, coordinating multiple projects, and supporting customers virtually and face to face.

What skills and experience are required for this role?

Strong communication and relationship building skills, motivation to meet targets, ability to convert designs into sales, teamwork, problem-solving skills, a keen eye for design, and flexibility to work on a rota that includes weekends, evenings, and bank holidays.

What benefits are included in this position?

Along with a competitive salary, benefits include an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and generous breaks to ensure refreshed and peak performance.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors