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Showroom Sales Advisor

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B&Q

8d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Stoke-on-Trent

AI generated summary

  • You should excel in tech and communication, be target-driven, a team player, adept at problem-solving, and flexible to work weekends, evenings, and bank holidays. A keen eye for design is essential.
  • You will focus on customer needs, recommend products and options, create designs with software, and guide clients from ideas to project delivery, both in-person and virtually.

Requirements

  • You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
  • You’re motivated by targets, and are confident in converting your designs into sales.
  • You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
  • And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • Sales matter in this role, but your real focus will be the customer.
  • You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options.
  • You’ll use software to produce inspirational designs that will bring customer projects to life.
  • Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

FAQs

What are the working hours for the Showroom Sales Advisor role?

The role is part-time, requiring 20 hours per week, with shifts available from Monday to Sunday between 7.00am and 10.00pm.

What is the hourly pay rate for this position?

The UK notional hourly rate for this position is £13.28 per hour.

Is the Showroom Sales Advisor position permanent?

Yes, this is a permanent contract.

What primary responsibilities will I have as a Showroom Sales Advisor?

Your primary responsibilities will include focusing on customer needs, recommending finance, products, and installation options, and using software to produce inspirational designs for kitchen and bathroom projects.

What skills and experience are required for this role?

You should have excellent communication and relationship-building skills, be motivated by sales targets, work well in a team, possess problem-solving abilities, and have a keen eye for design. Familiarity with technology is also important.

Will I have to work on weekends and holidays?

Yes, the role requires flexibility to work on a rota that includes weekends, evenings, and bank holidays.

What benefits does B&Q offer to its employees?

B&Q offers a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, and colleague wellbeing benefits, among others.

Does B&Q have a commitment to diversity and inclusion?

Yes, B&Q is committed to making the company more diverse and representative of the communities it serves, promoting equal opportunities for all colleagues.

How can I request assistance during the application or interview process?

You can contact recruitment@b-and-q.co.uk for any recruitment adjustments or support you may need during the application or interview process.

What kind of projects will I be coordinating as a Showroom Sales Advisor?

You will coordinate multiple kitchen and bathroom projects, supporting customers both virtually and face-to-face, helping them from the initial idea stage through to project delivery.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors