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SIA Licensed Security Receptionist

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YouLend

21d ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Facilities Management
  • London

AI generated summary

  • You must have an SIA license, security or receptionist experience, strong customer service skills, excellent time management, organization, and communication abilities. Remain calm under pressure.
  • You will ensure office security, greet visitors, handle admin tasks, manage meeting setups, coordinate employee benefits, onboard new starters, liaise with building management, and respond to Office Management inbox.

Requirements

  • * SIA license
  • * Proven experience in a security or receptionist role
  • * Experience working in an office environment, with strong customer-service skills
  • * Excellent time management skills
  • * Be able to prioritise your workload
  • * Friendly and approachable (you will represent YouLend and be the first person external visitors see)
  • * Strong organisation skills and very good attention to details
  • * Ability to remain calm under pressure and respond quickly to incidents
  • * Professional and positive communication skills in person, over the phone and in writing

Responsibilities

  • Ensuring physical security of the office; completing regular walks to check entry points, checking employee access cards and issuing new ones, ensuring employees are following physical security procedures
  • Look after visitors by greeting, welcoming, directing them appropriately, and notifying the relevant colleagues
  • Admin tasks such as post handling, arranging couriers, ordering gifts/incentives, ordering stock (including branded items), arranging photographers
  • Arranging couriers, including to deliver equipment for new starters starting remotely
  • Ensuring meeting rooms are adequately tidy and setting up meetings as required (ordering breakfast/lunches and making drinks)
  • Organise employee benefits (booking massage therapist, ordering birthday cakes, setting up lunch each day)
  • Liaising with the building management team and Landlords to resolve issues in the office
  • Onboarding new starters, creating welcome packs and arranging intros with various teams
  • Restock kitchen each morning and afternoon
  • Highlighting and resolving, if possible, any issues within the office to Office Manager
  • Arranging meetings with external suppliers and contractors
  • Keeping employees updated with company-wide updates
  • Responding to and keeping on top of the Office Management inbox

FAQs

Do we support remote work?

Yes, we support remote work but in a hybrid format.

Do we offer a comprehensive benefits package?

Yes, we offer a comprehensive benefits package that includes stock options, private medical insurance, dental coverage, enhanced maternity and paternity leave, and more.

What are the working hours for this role?

The working hours for this role are not specifically mentioned in the job description; however, you will be expected to be present in the office during standard business hours.

Is prior experience required for this position?

Yes, proven experience in a security or receptionist role is required.

What qualifications do I need to apply for this job?

You need to have an SIA license and strong customer service skills, along with experience in an office environment.

Are there opportunities for bonuses?

Yes, the role includes a quarterly bonus based on performance, in addition to the base salary.

Will I be responsible for greeting visitors?

Yes, you will be responsible for greeting and directing visitors, ensuring they receive a great first impression of YouLend.

Is training provided for first aid and fire safety?

While first aid and fire safety training is ideal, it is not mandatory for this position.

What kind of office environment can I expect?

You can expect a modern and sophisticated office space in Central London, described as sociable, busy, and vibrant.

Are social activities part of the company culture?

Yes, YouLend offers team and company socials, including activities like Football Power League and Paddle club.

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YouLend

Enabling e-commerce and payment platforms to support their merchants with fast, flexible embedded finance solutions

Finance
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

YouLend is the preferred embedded financing platform for many of the world’s leading providers in e-commerce, payments, and tech: eBay, Shopify, Mastercard, Mollie, Google, Just Eat Takeaway, and many more. Our software platform and APIs enable our partners to extend their value proposition by offering flexible financing products in their desired branding to their merchant base without necessarily putting capital at risk. With YouLend's data-backed credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We have offices in London, UK, and Atlanta, Georgia, and we operate across Europe and the United States. To find out more about how we create value for our partners and their customers, visit www.youlend.com or get in touch with a member of our team.