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Social Insights Strategist



28d ago

  • Job
    Senior Level
  • Data
  • Chicago

AI generated summary

  • You need 5-7 years of analytics experience in marketing/PR/digital media, strong analytical and social analytics skills, time management, and excellent communication abilities.
  • You will optimize social programs, analyze metrics, monitor results, deliver insights, manage Sprinklr, create breakthrough content, engage target audience, conduct A/B testing, convert data into insights, propose innovative approaches to analytics.


  • 5-7 years of experience in analytics function within the marketing/PR/digital media industry
  • Strong analytical skills with a deep understanding of analyzing data, drawing conclusions, and developing actionable recommendations.
  • Experience using social analytics platforms such as Sprinklr or similar analytics tools; must be comfortable learning new systems and tools.
  • Preferred qualifications:
  • Time management and prioritization skills and the ability to juggle multiple deliverables and timelines at once in a fast-paced environment.
  • Excellent written, presentation, communication, organizational, and interpersonal skills with the ability to collaborate across teams.


  • Optimize social programs through measurement and analysis to support company objectives
  • Demonstrate a strong interest in and understanding of social and digital metrics and trends.
  • Monitor and evaluate digital and social media results on a daily/weekly/monthly basis and develop recommendations to improve against goals and benchmarks
  • Create and maintain a reporting system to deliver insights on content performance to key stakeholders.
  • Manages and evolves Sprinklr functionality and capabilities for social listening, performance analysis and reporting.
  • An ability to translate insights into action across channels to create breakthrough content
  • Deep understanding and user of social media with the ability to leverage the platforms to engage our target audience
  • Recommend and conduct A/B testing with social messaging, imagery, audience groups and social listening tools
  • Think strategically and be insightful with the ability to tell a story that converts data into actionable insights.
  • Be a change-agent within our team, helping to propose new, innovative approaches to analytics and measurement that push us to think differently.


What location does this role work out of?

This position works out of our Willis Tower or Abbott Park, IL location in our PA Public Affairs division.

What are the main responsibilities of a Social Insights Strategist?

The Social Insights Strategist is responsible for tracking and analyzing data, developing insights-driven recommendations, social listening for both reactive and proactive listening, collaborating with digital teams, and utilizing digital and social analytics to tell stories using the data.

What team does this role belong to within Abbott's global marketing and external affairs team?

This role is part of the Content team within Abbott's global marketing and external affairs team.

What qualities are ideal for a candidate applying for this role?

The ideal candidate for this role is motivated and proactive, has a passion for insights-driven marketing, enjoys problem-solving, has an analytical mindset, and is able to collaborate effectively with colleagues.

Science & Healthcare
Founded Year

Mission & Purpose

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.


  • Medical

    Our medical options provide employees and their eligible family members, including domestic partners, with extensive coverage and protection against major medical expenses. Coverage is available from the first day of employment. All of the options cover preventive care, inpatient and outpatient care, routine office visits, prescription drugs, physical therapy, home healthcare, mental health/substance abuse treatment and hospice care. In addition, our medical options offer numerous programs and services that can help employees improve and maintain their health, better manage illnesses and receive better value for their healthcare dollars.

  • Dental

    Our dental plan helps employees pay for the costs of dental care for themselves and their eligible family members. Coverage is available from the first day of employment. Participants may take advantage of reduced out-of-pocket costs when they use dentists in a nationwide network of participating providers. Our dental plan pays for preventive, restorative and surgical services, as well as orthodontia, at varying levels of coverage.

  • Vision Care

    With our vision care plan, we offer employees an affordable way to maintain eye health and receive discounts on eyewear. Coverage is available from the first day of employment.

  • Wellness Programs

    Our wellness programs and resources are designed to promote overall health and well-being: Seminars on stress and anxiety, personal and work relationships, meditation and mindfulness, healthy habits, and balancing work and family needs. Programs to encourage being physically active, eating healthier, managing health conditions, getting quality sleep, and becoming more resilient. On-site screenings and immunizations at some locations to promote prevention and early detection. On-site fitness centers at some locations that offer classes, fitness assessments and personal training. Health fairs, fitness events, steps challenges and exercise competitions