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Social Media Coordinator

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  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Marketing
  • Leicester

Requirements

  • An in-depth knowledge and passion for all things Social media.
  • Creative individual, comfortable with bringing topics to life using visual graphics, imagery and video.
  • Organised, with the ability to manage multiple posting schedules simultaneously.
  • Social media experience
  • Being detail orientated, ensuring the accuracy of spelling and messaging is correct for all external posts.
  • Team player
  • A good ability to communicate to more senior positions.
  • Experience in a creative role
  • Experience with design tools, such as Canva and Adobe Creative Suite
  • Good copy writing ability.
  • Experience in managing Paid media accounts, managing budgets and target audiences.

Responsibilities

  • Responsible for the day-to-day management of the Topps Tiles Trade social channels
  • Creating social media content, scheduling posts, including but not limited to written captions, image, and video graphics
  • Responsible for the community management of the social media channels, ensuring customers and all other stakeholders are replied to, engaged with or assisted, in a timely and polite manner.
  • Planning: Developing a posting schedule, and using software to schedule posts
  • Analysing: Tracking performance metrics, and reporting on results
  • Collaborating: Working with brands and influencers to create content and grow the channel
  • Researching: Identifying target audiences, and staying up to date on social media trends
  • Working with the Digital Channel Manager to manage paid social campaigns.
  • Working with the Trade Event Coordinator to promote trade events in stores
  • Any other reasonable duties to help facilitate and/or support the Digital Channel Manager in their duties.

FAQs

What is the primary responsibility of the Social Media Coordinator?

The primary responsibility of the Social Media Coordinator is to manage the day-to-day social media presence for Topps Tiles' trade offering, which includes creating content, scheduling posts, and engaging with the community.

What kind of experience is required for this position?

Essential experience includes in-depth knowledge of social media, experience in managing social media accounts, and strong organizational skills. Desirable experience includes creative roles, proficiency in design tools like Canva and Adobe Creative Suite, and experience in managing paid media accounts.

What skills are essential for a Social Media Coordinator at Topps Tiles?

Essential skills include creativity in bringing topics to life using visuals, strong organizational abilities, attention to detail in messaging, effective communication skills, and being a collaborative team player.

Will the Social Media Coordinator work with other teams?

Yes, the Social Media Coordinator will collaborate with other teams, including the Digital Channel Manager for paid social campaigns and the Trade Event Coordinator to promote trade events.

What benefits are offered to employees at Topps Tiles?

Employees at Topps Tiles enjoy a range of benefits including a generous staff discount, a Share Save scheme, pension and life assurance, increasing holiday allowance based on length of service, flexible working, free on-site parking, and more.

Is prior experience in a creative role beneficial for this position?

Yes, prior experience in a creative role is considered desirable and can enhance the candidate's suitability for the Social Media Coordinator position.

What kind of content will the Social Media Coordinator be responsible for creating?

The Social Media Coordinator will create various types of content including written captions, images, and video graphics for social media posts.

Does the role involve analyzing social media performance?

Yes, the role includes tracking performance metrics and reporting on the results to assess the effectiveness of social media strategies.

Is there room for career growth in this position?

Yes, Topps Tiles is committed to promoting talent from within and provides support for career development through individual development plans and training opportunities.

Retail & Consumer Goods
Industry
1001-5000
Employees
1963
Founded Year

Mission & Purpose

Our relentless focus on inspiring customers through our love of tiles, combined with our world-class levels of customer service, has characterised the last 60 years.

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