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Social Media Manager

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RapidSOS

Oct 30

Applications are closed

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Marketing
  • New York, +1

Requirements

  • 5+ years of social media experience or in a similar role in a B2B SaaS company (ideally a mix of B2B SaaS and B2C)
  • Strong understanding of social media platforms, tools, analytics, and influencer marketing
  • Bachelor’s degree in Marketing, Communications, or a related field
  • Proven experience in video production and editing for social platforms (e.g., reels, TikToks, YouTube Shorts)
  • Excellent written, communication, and content creation skills with strong attention to detail
  • Ability to manage multiple projects and meet deadlines in a fast-paced environment
  • Self-starter with a proactive & creative approach to problem-solving and a strong sense of ownership
  • Experience with social media management tools (e.g., Hootsuite, Buffer), analytics platforms (e.g., Google Analytics, native platform insights), and graphic design tools (ie. Canva)
  • An understanding and flexibility in working in a high-growth environment where priorities can shift quickly
  • Ability and willingness for occasional travel to office and team gatherings

Responsibilities

  • What you’ll do:
  • Content Creation & Scheduling: Develop, curate, and schedule engaging content (including posts, images, videos, etc.) tailored to each social media platform (e.g., Instagram, Facebook, LinkedIn, YouTube), ensuring consistency with brand messaging.
  • Video Production: Conceptualize, create, and edit video content (e.g., reels, stories, short-form video) to boost engagement and storytelling across social platforms.
  • Influencer Marketing: Identify and build relationships with relevant influencers to collaborate on campaigns that amplify the brand’s reach and establish thought leadership. Manage influencer partnerships from initial outreach to campaign execution and reporting.
  • Community Management: Monitor and manage all social media channels, respond to comments, messages, and inquiries, and foster a positive online community by encouraging meaningful interactions.
  • Campaign Strategy: Create and execute social media campaigns aligned with the company’s marketing goals, including brand awareness, lead generation, customer engagement, and influencer partnerships.
  • Analytics & Reporting: Track and analyze key social media metrics, such as engagement rates, follower growth, video views, and campaign performance. Based on data-driven insights, provide regular reports and recommendations for optimization.
  • Trend Monitoring: Stay current with social media and video content trends, tools, and best practices to ensure the company’s social presence remains innovative and competitive.
  • Collaboration: Work closely with marketing, design, PR, and product marketing teams to ensure brand consistency across all digital platforms and align social media efforts with broader company initiatives. Coordinate with videographers, graphic designers, and external creators to bring social content to life.

FAQs

What is the primary focus of the Social Media Manager role at RapidSOS?

The primary focus is to shape the brand’s voice, develop and execute strategic social media campaigns, create engaging content, and foster connections with the online community and influencers.

What social media platforms will the Social Media Manager be working with?

The Social Media Manager will be working with platforms such as Instagram, Facebook, LinkedIn, and YouTube.

What are the key responsibilities of the Social Media Manager?

Key responsibilities include content creation and scheduling, video production, influencer marketing, community management, campaign strategy, analytics and reporting, trend monitoring, and collaboration with other teams.

What qualifications are required for this position?

Candidates should have 5+ years of social media experience, a Bachelor’s degree in Marketing or a related field, proven video production and editing skills, and a strong understanding of social media platforms and analytics.

Is prior experience in the public safety sector required?

No, prior experience in public safety is not required, but it is considered a nice-to-have experience.

What kind of work environment does RapidSOS offer?

RapidSOS offers a dynamic, flexible, and fun start-up work environment that encourages innovation and collaboration among a highly talented team.

Are there opportunities for career development within this role?

Yes, there are opportunities for growth and development, as RapidSOS values innovation and collaboration, contributing to a mission-driven environment.

Is travel required for this role?

Yes, there may be occasional travel required for office visits and team gatherings.

What benefits are offered in this role?

The benefits include a competitive salary, equity participation, and the chance to work with a passionate team dedicated to solving global challenges.

What is the salary range for the Social Media Manager position?

The salary range for this role is $80,000 - $95,000, depending on various job-related factors.

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RapidSOS

Intelligent safety platform linking life-saving data from connected devices to 911 and field responders.

Technology
Industry
201-500
Employees
2012
Founded Year

Mission & Purpose

RapidSOS is an intelligent safety platform that securely links life-saving data from 500M+ connected devices, apps, and sensors from 90+ global technology companies to over 1M+ first responders across 15K agencies nationwide. Whether there’s an unsafe moment or an emergency, RapidSOS Ready devices, homes, or buildings deliver essential data to the right place, when it matters most.

Benefits

  • Real balancce

    Take advantage of our flexible work policy to achieve on your own terms and prioritize your work/life balance. Our unlimited PTO allows you to recharge when you need to so you can bring your best to our mission.

  • Lifelong learning

    We support your learning and development by providing opportunities internally and externally for you to grow. For full-time team members, we also provide an annual L&D stipend to pursue the professional development you want.

  • Whole wellness

    We care about the health and well-being of you and your loved ones. Medical, dental and vision plans are offered alongside mental and physical wellness benefits to ensure you and your family are happy and healthy.