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Social Services Supervisor - Detained

  • Job
    Full-time
    Junior & Mid Level
  • Legal
  • New York City
  • Quick Apply

AI generated summary

  • You need a degree, English/Spanish fluency, 2+ years legal office exp., project management skills, commitment to immigrant issues, MS Office proficiency, collaboration skills, diversity awareness, and ability to multitask in a fast-paced environment.
  • You will supervise social services staff, manage crisis situations, provide clinical oversight, conduct training, handle data management, collaborate with teams, and travel as needed. Strong fluency in English and Spanish, commitment to immigrant rights, and adaptability to fast-paced environments are key.

Requirements

  • Undergraduate degree required.
  • Must be fluent in English and Spanish.
  • Minimum 2 years of experience with office organization, particularly in a legal service setting.
  • Demonstrated experience with project management.
  • Demonstrated commitment to working on improving and understanding issues impacting immigrants in the U.S.
  • Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.)
  • Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
  • Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
  • Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
  • Commitment to prioritizing diversity, equity, inclusion, and belonging, as well as embracing transparency and authenticity in daily work life.
  • Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
  • Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
  • Experience working and communicating in a remote environment.

Responsibilities

  • Master’s degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC).
  • Advanced fluency in English and Spanish, spoken and written, is required.
  • Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns.
  • Minimum five years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location).
  • Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations.
  • Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation.
  • Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
  • Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
  • Experience working with immigrant and refugee children and youth, LGBTQA communities.
  • Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
  • Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
  • Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
  • Ability to handle tech-related responsibilities including management of digital calendars and video conferencing.
  • Strong record of intercultural responsiveness, sensitivity and awareness, cross-cultural communication skills, responsive practice, and a racial equity lens.
  • Ability to effectively conduct trainings to diverse audiences in person and virtually.
  • Experience working with multidisciplinary or interdisciplinary teams.
  • Excellent organizational, time management skills, and attention to detail; ability to work collaboratively; excellent writing and oral communication skills.
  • Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
  • Ability to travel as assigned.
  • Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and have in-person meetings with clients.
  • Excellent written and oral communication skills in English.
  • Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.).
  • Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
  • Excellent organizational skills with ability to work on multiple projects in a deadline-oriented environment. Ability to prioritize tasks and to delegate as appropriate.
  • Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
  • Committed to prioritizing diversity, equity, and inclusion as well as embracing transparency and authenticity in daily work life.
  • Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
  • Showing the ability to multi-task and work with a sense of urgency in a dynamic, fast paced environment.
  • Committed to practicing and supporting wellbeing and a work-home life balance.
  • Experience working and communicating in a remote environment.

FAQs

What is the main responsibility of a Social Services Supervisor in this role?

The main responsibility of a Social Services Supervisor in this role is to manage daily social services operations, provide reflective supervision, subject matter expertise, and crisis responses, oversee specific program areas, and support the national Social Services team with essential management duties.

What qualifications are required for this position?

Qualifications for this position include a Master's degree in social work or a related field, advanced fluency in English and Spanish, licensure or ability to obtain licensure, experience working with immigrant populations, at least 2 years of supervisory experience in social services or non-profit organizations, and proficiency in Microsoft Suite and technology-related tasks.

What are some key responsibilities related to supervision in this role?

Some key responsibilities related to supervision in this role include providing weekly reflective supervision to Social Service Coordinators, supervising MSW interns, developing a framework for new supervision structure, and conducting staff performance evaluations.

Is travel required for this position?

Yes, travel may be required for this position as assigned.

How important is cultural sensitivity and awareness in this role?

Cultural sensitivity and awareness are very important in this role, as the Social Services Supervisor will be working with diverse immigrant populations, trauma survivors, and marginalized communities.

We protect unaccompanied children every step of the way in their search for safety and protection.

Non-profit
Industry
51-200
Employees
2008
Founded Year

Mission & Purpose

Kids in Need of Defense (KIND) is the preeminent international nongovernmental organization devoted to the protection of unaccompanied and separated children. KIND envisions a world in which every unaccompanied child on the move has access to legal representation and has their rights and well-being protected as they migrate alone in search of safety. In 2008, KIND was founded by the Microsoft Corporation and Co-Founder and Patron Angelina Jolie to address the gap in legal services for unaccompanied children. KIND now has offices and staff across the United States, Mexico, and Europe. Our team, and KIND’s extensive network of private sector pro bono and NGO partners provide unaccompanied children with innovative holistic care that includes legal representation and assistance and psychosocial support.