Social Services Supervisor - San Francisco

Kids in Need of Defense (KIND)

Jun 30

Applications are closed

Job
Full-time
Junior & Mid Level
Legal
$68.6K - $85.8K
San Francisco

Requirements

Master’s degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC).
Advanced fluency in English and Spanish, spoken and written, is required.
Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns
Minimum five years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location).
Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations.
Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation.
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
Experience working with immigrant and refugee children and youth, LGBTQA communities
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
Ability to handle tech-related responsibilities including management of digital calendars and video conferencing.
Strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills, responsive practice, and a racial equity lens.
Ability to effectively conduct trainings to diverse audiences in person and virtually.
Experience working with multidisciplinary or interdisciplinary teams.
Excellent organizational, time management skills, and attention to detail; ability to work collaboratively; excellent writing and oral communication skills.
Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and have in-person meetings with clients.
Excellent written and oral communication skills in English.
Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.

Responsibilities

Staffs a small caseload of critical referrals in office where the supervisor is located.
Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.,).
Ensures Social Services Coordinators (SSCs) adhere to policies and procedures.
Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices.
Develops a framework for new supervision structure to support implementation across other offices.
Provides therapeutic support and crisis management with the legal team.
Coordinates Crisis Planning and protocols as part of the agency-wide implementation.
Supervises MSW interns housed in field office where supervisor is located.
Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming.
Completes reports to meet both internal and external program requirements in a timely manner.
KIND will evaluate proven local practices and institutionalize and share them across all of KIND’s offices.
Develops a consistent, high-quality approach to supervision, and expansion of in-house programming.
Supports assigned offices’ therapeutic programming and specific initiatives around client support.

FAQs

What are the essential functions of the Social Services Supervisor role at KIND in San Francisco?

The essential functions of the Social Services Supervisor role at KIND in San Francisco include staffing a small caseload of critical referrals, overseeing daily management and operations of 2-3 field offices, ensuring adherence to policies and procedures by Social Services Coordinators, providing reflective supervision to staff, and developing a consistent approach to supervision and in-house programming.

What qualifications and requirements are needed for the Social Services Supervisor position at KIND in San Francisco?

The qualifications and requirements for the Social Services Supervisor position at KIND in San Francisco include a Master's degree in social work or related field, advanced fluency in English and Spanish, licensure or ability to obtain licensure within six months, minimum five years of experience working with immigrant populations or at-risk youth, experience in a supervisory role, and proficiency in Microsoft Suite.

What are some of the responsibilities of the Social Services Supervisor in terms of crisis management and therapeutic support?

The Social Services Supervisor is responsible for providing therapeutic support and crisis management with the legal team, coordinating crisis planning and protocols, and supervising MSW interns. They also oversee in-house therapeutic activities, resource fairs, and preventive programming, as well as provide clinical consultation for critical cases.

How does the Social Services Supervisor support the national Social Services team at KIND?

The Social Services Supervisor supports the national Social Services team by fostering a culture of wellness, supervising MSW interns, leveraging community resources, and developing a framework for supervision structure to support implementation across other offices. They also ensure that local practices are evaluated and shared across all of KIND's offices.

Kids in Need of Defense (KIND)

We protect unaccompanied children every step of the way in their search for safety and protection.

Non-profit

Industry

51-200

Employees

2008

Founded Year

Mission & Purpose

Kids in Need of Defense (KIND) is the preeminent international nongovernmental organization devoted to the protection of unaccompanied and separated children. KIND envisions a world in which every unaccompanied child on the move has access to legal representation and has their rights and well-being protected as they migrate alone in search of safety. In 2008, KIND was founded by the Microsoft Corporation and Co-Founder and Patron Angelina Jolie to address the gap in legal services for unaccompanied children. KIND now has offices and staff across the United States, Mexico, and Europe. Our team, and KIND’s extensive network of private sector pro bono and NGO partners provide unaccompanied children with innovative holistic care that includes legal representation and assistance and psychosocial support.