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Software Development Engineer


CVS Health

15d ago

  • Job
    Senior Level
  • Software Engineering
  • $75.7K - $154.5K
  • Hartford

AI generated summary

  • You need 5+ years of software development experience, expertise in AI-powered chatbots using IBM Watson Assistant, conversational design, AI frameworks, clean coding, cloud deployment, CICD, Agile/DevOps, and backend development skills in Java or node.js.
  • You will design and develop AI chatbots, integrate enterprise APIs, collaborate with teams, use NLP and machine learning, enhance user experiences, integrate with platforms, stay updated on emerging technologies, and tune Speech to Text models.


  • 5+ years professional development experience
  • 1+ Years experience building AI powered chatbots from scratch using AI, ML and NLP technologies
  • Must have knowledge of IBM Watson Assistant with hands on experience
  • In depth knowledge of conversational designs, flow, and automated speech recognition, including SSML tagging for TTS
  • Knowledge of AI/chatbot development landscape, tools and other frameworks
  • Clean coding skills and best practices
  • Experience in CICD, Git, unit-testing and source code management
  • Knowledge of cloud development and deployment principles
  • Knowledge of Agile development and DevOps approaches
  • Understanding of end-to-end software development processes and business requirements
  • Preferred Qualifications:
  • Backend (server side) development experience either in Java, node.js
  • Strong multi-language background and experience working with programming languages such as Python, Java, Javascript/Typescript
  • Experience with IBM Voice gateway and / or IBM Discovery is a plus


  • Designing and developing AI conversations, including integrating with enterprise APIs to fulfill consumer requests
  • Collaborating with user interface designers and backend application integration teams to understand the mechanisms through which the conversational AI solution will be used and what is needed to fulfill intents
  • Collaborating with teams and other developers to design, develop, test, deploy and maintain a chatbot
  • Leveraging AI, NLP Technologies and cognitive machine learning to develop chatbot applications
  • Integrate chatbot solutions with multiple platforms
  • Enhancing user effectiveness of the conversational agents with the help of advanced technologies
  • Continuously develop knowledge of emerging technologies and analytics techniques and support the pursuit of business development opportunities
  • Tuning and enhancing Speech to Text models


What is the main responsibility of a Software Development Engineer focused on Conversational AI?

The main responsibility of a Software Development Engineer focused on Conversational AI is to design and develop AI conversations, integrate with enterprise APIs, and collaborate with user interface designers and backend application integration teams to provide a superior user experience through a chatbot platform.

Bringing our heart to every moment of your health.

Science & Healthcare
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.