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Solution Area Specialist

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Microsoft

6d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    IT & Cybersecurity
  • Milan
    Remote

AI generated summary

  • You need relevant sales or account management experience in tech solutions, or a Bachelor's in IT/business plus sales/account management experience.
  • You will drive strategic sales, engage stakeholders, develop tailored solutions, orchestrate deal closures, and manage customer relationships to ensure satisfaction and business value.

Requirements

  • Relevant technology-related solutions or services sales or account management experience
  • OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND technology-related solutions or services sales or account management experience.
  • Significant technology-related solutions or services sales or account management experience.
  • OR Bachelor's Degree in Information Technology, or related field AND technology-related sales or account management experience.

Responsibilities

  • Orchestrates a virtual team and assess customer needs to develop strategies that proactively build a stakeholder network to accelerate and close opportunities, drive a robust deployment, and remove blockers to consumption.
  • Orchestrates with team members on conducting personal campaigns to discover new opportunities and generate new leads. Lads conversations with strategic/high-potential customers (e.g., high budget, global account, highly competitive) along with account teams. Guides others on social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed, and educate the customers on how to best address their needs.
  • Develops strategies for driving and closing strategic and/or prioritized opportunities. Collaborates with account teams to ensure alignment with the account strategy and plan. Leads deal execution with the deal teams across the organization. Coaches others on the implementation of close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.
  • Proposes the proper solution tailored to the customer’s specific needs through an understanding of your customers’ business and technology priorities, governance, decision making and budgetary processes as they apply to each relevant customer’s business decision makers.
  • Leads sales orchestration to proactively drive deal closure by identifying and aligning internal stakeholders as well as leveraging and expanding relationships with partners.
  • Leads BDM and ITDM conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to inform decisions on pursuit or withdrawal.
  • Responsibles for prospecting, qualifying, solutioning and closing business in your assigned territory. You will manage the end-to-end sales including ensuring continuous engagements to ensure customer satisfaction and business value around delivery success of your assigned territory through intentional selling driven by customer research; account planning; compete planning; risk planning; outcome-based & business value selling; and forecasting and pipeline management to pursue high-potential customers and manage Unified solutions across the organization.
  • Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for Strategic and Major accounts across territories.

FAQs

What is the main focus of the Solution Area Specialist role?

The main focus of the Solution Area Specialist role is to generate and qualify leads, drive, and close Microsoft Enterprise Unified Support opportunities while ensuring customers are supported throughout all stages of their product lifecycles.

What skills are important for a Support Solution Area Specialist?

Important skills include innovative thinking, informal leadership, collaboration within teams, solution sales capabilities, business acumen in Microsoft products and services, and technical expertise.

What responsibilities does a Solution Area Specialist have?

Responsibilities include orchestrating virtual teams to develop strategies for customer engagement, leading sales efforts, proposing tailored solutions based on customer needs, and managing end-to-end sales processes in their assigned territory.

What qualifications are required to apply for this position?

Applicants must have relevant technology-related solutions or services sales or account management experience, or a Bachelor's Degree in Computer Science, Information Technology, Business Administration, or a related field with applicable experience.

What are the additional preferred qualifications for this job?

Additional preferred qualifications include significant technology-related solutions or services sales or account management experience, or a Bachelor’s Degree in Information Technology or a related field along with relevant sales experience.

Is Microsoft an equal opportunity employer?

Yes, Microsoft is an equal opportunity employer and considers all qualified applicants for employment without regard to various characteristics protected by law.

What type of customers will the Solution Area Specialist engage with?

The Solution Area Specialist will engage with strategic or high-potential customers, including those with high budgets, global accounts, and highly competitive landscapes.

What approach does the Solution Area Specialist take to sales?

The Specialist employs business value selling to propose proper solutions tailored to the specific needs of customers, ensuring alignment with their business and technology priorities.

How does the specialist facilitate deal closures?

The specialist orchestrates sales processes by identifying and aligning internal stakeholders, collaborating with team members, and leading customer engagements to drive deal closure.

Does the role involve collaborating with partners?

Yes, the role involves leveraging and expanding relationships with partners to aid in the sales orchestration and deal closure processes.

Technology
Industry
10,001+
Employees
1975
Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.