FAQs
What is the main focus of the Solution Area Specialist role?
The main focus of the Solution Area Specialist role is to generate and qualify leads, drive, and close Microsoft Enterprise Unified Support opportunities while ensuring customers are supported throughout all stages of their product lifecycles.
What skills are important for a Support Solution Area Specialist?
Important skills include innovative thinking, informal leadership, collaboration within teams, solution sales capabilities, business acumen in Microsoft products and services, and technical expertise.
What responsibilities does a Solution Area Specialist have?
Responsibilities include orchestrating virtual teams to develop strategies for customer engagement, leading sales efforts, proposing tailored solutions based on customer needs, and managing end-to-end sales processes in their assigned territory.
What qualifications are required to apply for this position?
Applicants must have relevant technology-related solutions or services sales or account management experience, or a Bachelor's Degree in Computer Science, Information Technology, Business Administration, or a related field with applicable experience.
What are the additional preferred qualifications for this job?
Additional preferred qualifications include significant technology-related solutions or services sales or account management experience, or a Bachelor’s Degree in Information Technology or a related field along with relevant sales experience.
Is Microsoft an equal opportunity employer?
Yes, Microsoft is an equal opportunity employer and considers all qualified applicants for employment without regard to various characteristics protected by law.
What type of customers will the Solution Area Specialist engage with?
The Solution Area Specialist will engage with strategic or high-potential customers, including those with high budgets, global accounts, and highly competitive landscapes.
What approach does the Solution Area Specialist take to sales?
The Specialist employs business value selling to propose proper solutions tailored to the specific needs of customers, ensuring alignment with their business and technology priorities.
How does the specialist facilitate deal closures?
The specialist orchestrates sales processes by identifying and aligning internal stakeholders, collaborating with team members, and leading customer engagements to drive deal closure.
Does the role involve collaborating with partners?
Yes, the role involves leveraging and expanding relationships with partners to aid in the sales orchestration and deal closure processes.