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Solutions Engineer

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Cisco

1mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    IT & Cybersecurity
  • New York

AI generated summary

  • You need 7+ years in networking/telecommunications, pre-sales experience, CCNP/CCDP certification, strong communication and problem-solving skills, and a BS/BA in EE/CS.
  • You will collaborate with Account Executives, design solutions, deliver presentations, guide customers, and leverage Cisco technologies to address business challenges and drive innovation.

Requirements

  • 7+ years of networking/telecommunications/datacenter industry related experience as well as Cisco product experience or relevant experience in key competitor offerings in technology area.
  • Pre-Sales experience required.
  • CCNP, CCDP or similar vendor Certification required
  • Excellent written and verbal communication, listening, and strong presentation skills.
  • Ability to work effectively and contribute as a team member.
  • Strong problem-solving skills: ability to assess a problem and plan an effective course of action.
  • BS/BA (EE/CS)

Responsibilities

  • You will partner with our Account Executives in a pre-sales technical role, showcasing Cisco product solutions-setting up demonstrations and explaining features and benefits to customers-and designing and configuring products to meet specific customer needs
  • You will be an integral member of the team, working towards our common goals and demonstrating the business value of Cisco Services, Solutions, and Architectures by aligning opportunities with customer challenges and priorities. The end result is ensuring that this Cisco architectural vision addresses the desired new outcomes and capabilities that the customers need to support their business
  • You will gain access to the palette of Cisco technologies and applications in a variety of vertical markets including Retail, Transportation, Manufacturing, and Oil & Gas
  • You will collaborate with the Account Manager to recommend and lead solution development, including demonstrating replicable architectures and researching customized solutions. You will provide an architectural perspective across the Cisco product portfolio and can use your technical specialization for specific opportunities
  • You will act in an increasingly consultative fashion and looked to as a guide, or trusted technical adviser, in your field by the account team and customers
  • You will keep up-to-date on relevant competitors’ solutions, products and services
  • You will assist with the development of formal sales plans and proposals for assigned opportunities
  • You will provide a consultative relationship with the customer and collaborate with Product teams to develop customer focused architectures driving industry-wide innovation
  • You will lead the architectural sales motion associated with Cisco's technology strategy in alignment with key business drivers and market issues for individual customers
  • You will demonstrate business relevance to executive stakeholders
  • You will identify top opportunities and design top-down future state architectures and associated Cisco technical strategy
  • You will build creative architectural solutions to take on customer business problems
  • You will deliver and/or support delivery of technical presentations to customers, as well as deliver architecture selling concept and methodology to customers
  • You are passionate about the customer experience and excited about new technology
  • You are a true teammate and love to learn
  • You will share information about common replicable architectures that are most appropriate for assigned customers

FAQs

What is the role of a Solutions Engineer at Cisco?

A Solutions Engineer at Cisco serves as a trusted advisor and technical partner to customers, helping to develop technical relationships and demonstrate Cisco product solutions to meet customer needs.

What qualifications are required for this position?

Candidates should have 7+ years of experience in the networking, telecommunications, or datacenter industry, with pre-sales experience, and hold relevant certifications such as CCNP or CCDP.

What technologies will I work with as a Solutions Engineer?

You will have access to a wide range of Cisco technologies and applications across various vertical markets, including Retail, Transportation, Manufacturing, and Oil & Gas.

Is prior experience with competitors’ solutions necessary?

While not explicitly required, having relevant experience with key competitor offerings can be beneficial for understanding the competitive landscape and enhancing the consultative approach with customers.

Will I work alone, or as part of a team?

You will work as an integral member of a team, partnering closely with Account Executives and Account Managers to achieve common goals and deliver solutions.

What are the key responsibilities of a Solutions Engineer at Cisco?

Key responsibilities include developing customer-focused architectures, delivering technical presentations, collaborating on solution development, and keeping up-to-date on relevant competitors' solutions.

What type of industries can I expect to engage with in this role?

You will engage with various industries, including Retail, Transportation, Manufacturing, and Oil & Gas, aligning Cisco solutions with their specific challenges and priorities.

What skills are important for success in this role?

Important skills include excellent technical consulting, problem-solving, strong communication abilities, an understanding of customer business models, and knowledge in specific technologies such as Data Center, Collaboration, or Security.

Does Cisco promote a diverse workplace?

Yes, Cisco is committed to diversity and inclusivity, supporting various employee communities and promoting an equitable environment for all.

Are there opportunities for professional growth within the company?

Yes, Cisco encourages continuous learning and professional development, providing support for employees to grow in their roles and advance their careers.

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Cisco

Technology
Industry
10,001+
Employees
1984
Founded Year

Mission & Purpose

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

Benefits

  • Competitive compensation

    Our high-performance culture rewards innovation, collaboration and achievement.

  • Employee stock purchase program

    Purchase Cisco stock at a discount to invest in your financial future and the company's (up to 10% of your salary).

  • Employee discount programs

  • Flexible work practices

  • Generous paid time off + holidays