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Spa Therapist

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Marriott International

1mo ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    Healthcare
  • Dubai

AI generated summary

  • You need a technical, trade, or vocational degree, at least 1 year of experience, no supervisory experience, and a valid state or regional massage license.
  • You will provide various massage and body treatments, assess guest needs, maintain cleanliness, promote services, manage time, handle guest behavior, and foster positive relationships.

Requirements

  • Education: Technical, Trade, or Vocational School Degree.
  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: State or Regional Massage License.

Responsibilities

  • Provide massage services to guests using props and/or products.
  • Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
  • Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
  • Keep up to date with current techniques and modalities related to their field of work.
  • Escort guests to and from treatment rooms.
  • Arrange workstation, treatment room, and/or drapes.
  • Frequently check with guest to promote comfort, safety and security throughout service.
  • Promote and sell spa/salon services including retail offerings related to the Spa.
  • Clean, maintain, and sterilize tools.
  • Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.
  • Monitor and stick to time schedule throughout the day.
  • Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager.
  • Maintain current skills and licensure in service area as per regional requirements.
  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for this position?

The job title is Spa Therapist.

Where is the job located?

The job is located at W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates.

What type of employment is this position?

This position is full-time and non-management.

What are the primary responsibilities of a Spa Therapist?

The primary responsibilities include providing massage and body treatment services, assessing guest needs, maintaining cleanliness and sterilization of tools, promoting spa services, and ensuring guest comfort and safety.

What are the preferred qualifications for this role?

Preferred qualifications include a Technical, Trade, or Vocational School Degree and at least 1 year of related work experience.

Is there a required license or certification for this position?

Yes, a state or regional massage license is required.

Are there any specific guest relations expectations for this position?

Yes, the Spa Therapist is expected to welcome and acknowledge guests, anticipate their service needs, and thank them with genuine appreciation.

What physical requirements are there for the Spa Therapist position?

The role requires standing, sitting, or walking for extended periods, as well as the ability to move, lift, carry, push, pull, and manipulate objects weighing less than or equal to 10 pounds.

Does the company have a commitment to diversity and inclusion?

Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

What is the company culture at W Hotels?

The company culture at W Hotels is described as innovative and original, with a focus on igniting curiosity and expanding worlds, aligned with the service philosophy of "Whatever/Whenever."

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.