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Spa Therapist - Conrad Abu Dhabi Etihad Towers Hotel

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Hilton

15d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Abu Dhabi

AI generated summary

  • You need a high school diploma, licensed in massage therapy and cosmetology, proven experience, CPR/First Aid (preferred), and knowledge of anatomy and massage techniques. Customer service skills are essential.
  • You will perform massages and beauty treatments, maintain guest records, ensure cleanliness, address complaints, stock supplies, and assess guests’ medical conditions before services.

Requirements

  • High school diploma or GED.
  • Licensed in massage therapy and cosmetology or aesthetics.
  • Proven experience working as a spa therapist.
  • CPR and First Aid certifications are advantageous.
  • Sound knowledge of anatomy, physiology, and different massage techniques.
  • The ability to stand for extended periods.
  • Excellent organizational skills.
  • Effective communication skills.
  • Exceptional customer service skills.
  • Patience and respect.

Responsibilities

  • Performing different types of massages, beauty treatments, and wellness therapies.
  • Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
  • Communicating with guests during massages to adjust massage techniques as required.
  • Resolving guest complaints and reporting any accidents to the supervisor.
  • Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
  • Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
  • Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
  • Enquiring about guests' medical conditions and allergies before providing spa services.

FAQs

What are the primary responsibilities of a Spa Therapist at Conrad Abu Dhabi Etihad Towers Hotel?

The primary responsibilities include performing various types of massages, beauty treatments, and wellness therapies, maintaining detailed records of services, communicating with guests during treatments, resolving complaints, cleaning and sanitizing work areas, explaining services to guests, ensuring spa supplies are stocked, and inquiring about guests' medical conditions before providing services.

What qualifications are required for the Spa Therapist position?

Candidates must have a high school diploma or GED, be licensed in massage therapy and cosmetology or aesthetics, and have proven experience as a spa therapist. Certifications in CPR and First Aid are advantageous.

Is previous experience required for this role?

Yes, proven experience working as a spa therapist is required.

What skills are important for a Spa Therapist to possess?

Important skills include sound knowledge of anatomy and physiology, proficiency in various massage techniques, excellent organizational and communication skills, exceptional customer service skills, and the ability to be patient and respectful.

Will I need to stand for long periods as a Spa Therapist?

Yes, the ability to stand for extended periods is a requirement for this role.

What type of work environment can I expect at Hilton?

You can expect a supportive work environment dedicated to providing exceptional guest experiences, with a vision of creating remarkable hospitality experiences around the world. Team members are highly valued and play a crucial role in the company’s success.

What is the hotel’s stance on guest health and safety during treatments?

The Spa Therapist must inquire about guests' medical conditions and allergies prior to providing any spa services, ensuring the highest level of guest safety and care.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay