Logo of Huzzle

SPAR Customer Team Member

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations

AI generated summary

  • You should have retail experience, attention to detail, a grasp of legislative responsibilities, and a team-oriented, enthusiastic approach. Cash handling experience is a plus.
  • You will greet customers, assist with inquiries, process purchases, upsell products, manage stock, maintain store organization, complete assigned tasks, and adhere to company policies.

Requirements

  • Previous experience in a similar role and/or industry is preferred
  • Reliably follows instructions and procedures with excellent attention to detail
  • Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
  • Ability to contribute ideas for delivering exceptional customer service and driving the business forward
  • Experience of using a ‘Challenge 25’ policy desirable
  • Keen and enthusiastic approach to working both in a team and independently
  • Previous cash handling experience is preferred but not essential

Responsibilities

  • Greeting customers in a friendly and welcoming manner.
  • Answering customer inquiries about products and services and assisting customers in finding the items they need.
  • Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
  • Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Bury St Edmunds SPAR store.
  • Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
  • Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
  • Adhering to all company policies and procedures and processes.

FAQs

What is the minimum number of hours required for this role?

The minimum of 8 or 16 hours per week is required, with the possibility of more hours when the store needs it.

Are there flexible shift options available?

Yes, various shifts are available, including evenings and weekends.

What are the primary responsibilities of a SPAR Customer Team Member?

Key responsibilities include greeting customers, processing purchases, stocking shelves, ensuring a clean sales floor, and adhering to company policies.

Is previous experience necessary for this job?

Previous experience in a similar role or industry is preferred, but not essential.

Are there any benefits to working as a Customer Team Member?

Yes, benefits include a generous benefits package, staff discounts, outstanding training, and access to wellbeing support, among others.

What type of training is provided for new employees?

The company offers outstanding training and development to enhance skills and capabilities in a supportive environment.

What is the company’s stance on inclusivity?

The company is a Disability Confident Committed employer, dedicated to creating a fair and inclusive workplace. They offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Do employees receive paid breaks?

Yes, employees receive paid breaks during their shifts.

Is cash handling experience required?

Previous cash handling experience is preferred but not essential for this role.

What is A.F. Blakemore & Son Ltd's history?

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK, started in 1917 as a counter-service grocery store and now owns 260 SPAR convenience stores with over 7,000 employees.

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

With more than 100 years of heritage and a trading area that spans across England and Wales, A.F. Blakemore & Son Ltd is one of the UK’s most successful family owned companies. The company began life in 1917 as a counter service grocery store, and has grown from these humble beginnings into a company that now employs more than 7,500 people and has a turnover circa £1.1 billion. Food and drink have always been the lifeblood of A.F. Blakemore and the business now entails retail, wholesale distribution, food service, logistics, specialist foods and shop fitting divisions. As one of the largest divisions of SPAR UK, A.F. Blakemore owns 280 SPAR stores and serves more than 1,000 in total across England and Wales. The company is also a member of the Unitas Wholesale group and a significant supplier to the independent grocery sector across the UK. A.F. Blakemore has always been committed to developing a loyal and dedicated workforce that is focused upon excellent customer service and behaving with integrity. The company has always strived to build partnerships with suppliers and trade partners while never underestimating the role that it plays within the communities it serves. Underpinning everything that A.F. Blakemore does is the company’s values statement, the Blakemore Way. This highlights what A.F. Blakemore stands for and the way that the company has always done and will continue to do business.