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SPAR Customer Team Member

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AF Blakemore & Son Ltd

Dec 3

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • York

Requirements

  • Previous experience in a similar role and/or industry is preferred
  • Reliably follows instructions and procedures with excellent attention to detail
  • Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
  • Ability to contribute ideas for delivering exceptional customer service and driving the business forward
  • Experience of using a ‘Challenge 25’ policy desirable
  • Keen and enthusiastic approach to working both in a team and independently
  • Previous cash handling experience is preferred but not essential

Responsibilities

  • Customer Service:
  • Greeting customers in a friendly and welcoming manner.
  • Answering customer inquiries about products and services and assisting customers in finding the items they need.
  • Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
  • Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Clifton Green SPAR store.
  • Store Operations:
  • Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
  • Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
  • Adhering to all company policies and procedures and processes.

FAQs

What is the minimum number of hours I will work per week?

The minimum is 16 hours per week, with the possibility of more hours when the store needs.

What types of shifts are available for this position?

Various shifts are available including evenings and weekends.

What are the main responsibilities of a Customer Team Member?

The main responsibilities include greeting customers, processing purchases, stocking shelves, maintaining store cleanliness, and adhering to company policies.

Is previous experience required for this role?

Previous experience in a similar role and/or industry is preferred but not essential.

What skills are important for a Customer Team Member?

Important skills include attention to detail, ability to follow instructions, understanding of retail legislation, teamwork, and cash handling experience.

What benefits can I expect to receive if I take this job?

Benefits include holiday pay, maternity/paternity leave, staff discounts, training and development opportunities, paid breaks, and access to wellbeing support, among others.

How does the company support employee development?

The company offers outstanding training and development opportunities to help employees grow their skills and capabilities in a supportive culture.

Is there a pension scheme available?

Yes, there is a company pension scheme along with a NEST pension scheme.

Does A.F. Blakemore & Son Ltd have a commitment to inclusivity?

Yes, as a Disability Confident Committed employer, they are dedicated to creating a fair and inclusive workplace for all, including a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Can I access my payslips and rota online?

Yes, you have 24/7 access to your payslips and rotas through the HR/Payroll portal.

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AF Blakemore & Son Ltd

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

With more than 100 years of heritage and a trading area that spans across England and Wales, A.F. Blakemore & Son Ltd is one of the UK’s most successful family owned companies. The company began life in 1917 as a counter service grocery store, and has grown from these humble beginnings into a company that now employs more than 7,500 people and has a turnover circa £1.1 billion. Food and drink have always been the lifeblood of A.F. Blakemore and the business now entails retail, wholesale distribution, food service, logistics, specialist foods and shop fitting divisions. As one of the largest divisions of SPAR UK, A.F. Blakemore owns 280 SPAR stores and serves more than 1,000 in total across England and Wales. The company is also a member of the Unitas Wholesale group and a significant supplier to the independent grocery sector across the UK. A.F. Blakemore has always been committed to developing a loyal and dedicated workforce that is focused upon excellent customer service and behaving with integrity. The company has always strived to build partnerships with suppliers and trade partners while never underestimating the role that it plays within the communities it serves. Underpinning everything that A.F. Blakemore does is the company’s values statement, the Blakemore Way. This highlights what A.F. Blakemore stands for and the way that the company has always done and will continue to do business.

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