FAQs
What are the working hours for the Customer Team Member position?
The shifts will range from 6.45am to 10pm, covering 7 days per week, with a minimum of 13 hours per week, and possibly more hours when the store needs.
Is previous experience required for this role?
Previous experience in a similar role and/or industry is preferred, but not strictly required.
What tasks will I be responsible for in this role?
You will be responsible for customer service, processing purchases, stocking shelves, checking deliveries, maintaining the sales floor, and completing assigned tasks as required.
What skills are required for the Customer Team Member position?
Key skills include attention to detail, the ability to follow instructions, understanding of retail legislative responsibilities, teamwork, and preferably some cash handling experience.
Are there any benefits associated with this position?
Yes, the position offers an excellent benefits package including holiday pay, development opportunities, staff discounts, paid breaks, and access to wellbeing support, among others.
Is this position flexible in terms of shifts?
Yes, the position is designed to be as flexible as possible to accommodate store needs.
Does the company promote internal candidates?
Yes, there is a proactive promotion of internal candidates within the company.
What kind of support does the company offer for wellbeing?
The company provides access to emotional support, counselling, legal, and financial advice.
Is there a formal interview process for candidates with disabilities?
Yes, as a Disability Confident Committed employer, the company offers a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Will I receive training if hired for this role?
Yes, you will receive outstanding training and development to enhance your skills and capability.