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SPAR Customer Team Member

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AF Blakemore & Son Ltd

Nov 6

Applications are closed

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Wrexham

Requirements

  • Previous experience in a similar role and/or industry is preferred
  • Reliably follows instructions and procedures with excellent attention to detail
  • Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
  • Ability to contribute ideas for delivering exceptional customer service and driving the business forward
  • Experience of using a ‘Challenge 25’ policy desirable
  • Keen and enthusiastic approach to working both in a team and independently
  • Previous cash handling experience is preferred but not essential

Responsibilities

  • Greeting customers in a friendly and welcoming manner.
  • Answering customer inquiries about products and services and assisting customers in finding the items they need.
  • Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
  • Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Caergwrle, Wrexham SPAR store.
  • Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
  • Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
  • Adhering to all company policies and procedures and processes.

FAQs

What is the minimum number of hours I can work as a Customer Team Member?

The minimum is 16 hours per week, with the possibility of more hours when the store needs.

What types of shifts are available for this position?

Various shifts are available, including mornings, evenings, and weekends.

What are the key responsibilities of a Customer Team Member at SPAR?

Key responsibilities include greeting customers, processing purchases, assisting with stock management, and maintaining store operations to ensure a positive customer experience.

Is previous experience necessary for this role?

While previous experience in a similar role and/or industry is preferred, it is not strictly necessary.

What skills are required for the Customer Team Member position?

Key skills include attention to detail, understanding of retail legislative responsibilities, ability to contribute to customer service ideas, and a keen, enthusiastic approach to teamwork and independent work.

Does SPAR provide any training or development opportunities?

Yes, SPAR offers outstanding training and development opportunities within a supportive and diverse culture.

What benefits are included with this job?

Benefits include holiday leave, maternity and paternity pay, staff discounts, access to emotional support, company pension schemes, and more.

Is there support for employees' wellbeing?

Yes, there is wellbeing support that includes access to emotional support, counselling, legal, and financial advice.

How does SPAR promote internal candidates?

SPAR actively promotes internal candidates for advancement opportunities within the company.

What is the company's stance on inclusivity?

SPAR is dedicated to creating a fair, inclusive workplace and offers a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

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AF Blakemore & Son Ltd

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

With more than 100 years of heritage and a trading area that spans across England and Wales, A.F. Blakemore & Son Ltd is one of the UK’s most successful family owned companies. The company began life in 1917 as a counter service grocery store, and has grown from these humble beginnings into a company that now employs more than 7,500 people and has a turnover circa £1.1 billion. Food and drink have always been the lifeblood of A.F. Blakemore and the business now entails retail, wholesale distribution, food service, logistics, specialist foods and shop fitting divisions. As one of the largest divisions of SPAR UK, A.F. Blakemore owns 280 SPAR stores and serves more than 1,000 in total across England and Wales. The company is also a member of the Unitas Wholesale group and a significant supplier to the independent grocery sector across the UK. A.F. Blakemore has always been committed to developing a loyal and dedicated workforce that is focused upon excellent customer service and behaving with integrity. The company has always strived to build partnerships with suppliers and trade partners while never underestimating the role that it plays within the communities it serves. Underpinning everything that A.F. Blakemore does is the company’s values statement, the Blakemore Way. This highlights what A.F. Blakemore stands for and the way that the company has always done and will continue to do business.

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