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SPAR Duty Manager

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AF Blakemore & Son Ltd

9d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You need prior management experience in fast-paced food retail, strong customer focus, effective planning and communication skills, decision-making ability, a collaborative attitude, and a commitment to self-development.
  • You will manage store operations, lead and develop the team, ensure safety and compliance, handle cash reconciliations, and enhance customer experience and community engagement.

Requirements

  • - Previous management or supervisor experience within a food retail or similar fast-paced operation
  • - Committed to achieving and sustaining exceptional customer service standards
  • - Able to plan, organise and prioritise effectively
  • - Ability to communicate and influence at all levels
  • - Able to take appropriate action and make decisions
  • - Committed to promoting collaborative working
  • - Enthusiastic and flexible with a positive attitude
  • - Committed to developing own skills and apply learning to improve own performance

Responsibilities

  • Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
  • Assisting the Store Manager to deliver all store operations, objectives and KPI’s
  • Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
  • Carrying out performance management/absence management as appropriate
  • Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
  • Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues
  • Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
  • Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community
  • Adhering to all company policies and procedures and processes

FAQs

What is the pay rate for the Duty Manager position?

The pay rate for the Duty Manager position at SPAR Llanberis is £12.50 per hour, plus a bonus opportunity.

How many hours will the Duty Manager work per week?

The Duty Manager will work 32 hours per week, with the possibility of more hours when the store needs it.

What are the shift patterns for this role?

Various shifts are available between 6am and 11pm, including evenings and weekends.

What experience is required for the Duty Manager position?

Previous management or supervisor experience within a food retail or similar fast-paced operation is required.

What are the key responsibilities of the Duty Manager?

Key responsibilities include supporting the Store Manager, managing and coaching team members, ensuring store operations and safety, and providing exceptional customer service.

What skills are necessary for this role?

Skills required include effective communication, planning and organization, decision-making abilities, and a commitment to customer service and collaborative working.

Are there any benefits associated with this position?

Yes, benefits include holiday leave, a cycle-to-work scheme, training and development opportunities, flexible working hours, staff discounts, wellbeing support, and a pension scheme.

Is this role open to candidates with disabilities?

Yes, as a Disability Confident Committed employer, we offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

What is the company background for the SPAR store?

The company operates 260 SPAR convenience stores, employs over 7,000 people, and has a turnover of £1.3 billion, focusing on exceptional customer experiences and industry innovation.

How does the company support employee development?

The company provides outstanding training and development opportunities, helps employees develop their skills, and fosters a highly supportive and diverse culture.

AF Blakemore & Son Ltd

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

With more than 100 years of heritage and a trading area that spans across England and Wales, A.F. Blakemore & Son Ltd is one of the UK’s most successful family owned companies. The company began life in 1917 as a counter service grocery store, and has grown from these humble beginnings into a company that now employs more than 7,500 people and has a turnover circa £1.1 billion. Food and drink have always been the lifeblood of A.F. Blakemore and the business now entails retail, wholesale distribution, food service, logistics, specialist foods and shop fitting divisions. As one of the largest divisions of SPAR UK, A.F. Blakemore owns 280 SPAR stores and serves more than 1,000 in total across England and Wales. The company is also a member of the Unitas Wholesale group and a significant supplier to the independent grocery sector across the UK. A.F. Blakemore has always been committed to developing a loyal and dedicated workforce that is focused upon excellent customer service and behaving with integrity. The company has always strived to build partnerships with suppliers and trade partners while never underestimating the role that it plays within the communities it serves. Underpinning everything that A.F. Blakemore does is the company’s values statement, the Blakemore Way. This highlights what A.F. Blakemore stands for and the way that the company has always done and will continue to do business.