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SPAR Duty Manager

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AF Blakemore & Son Ltd

Nov 14

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Leicester

Requirements

  • Previous management or supervisor experience within a food retail or similar fast-paced operation
  • Committed to achieving and sustaining exceptional customer service standards
  • Able to plan, organise and prioritise effectively
  • Ability to communicate and influence at all levels
  • Able to take appropriate action and make decisions
  • Committed to promoting collaborative working
  • Enthusiastic and flexible with a positive attitude
  • Committed to developing own skills and apply learning to improve own performance

Responsibilities

  • Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
  • Assisting the Store Manager to deliver all store operations, objectives and KPI’s
  • Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
  • Carrying out performance management/absence management as appropriate
  • Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
  • Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues
  • Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
  • Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Market Harborough, Leicestershire
  • Adhering to all company policies and procedures and processes

FAQs

What are the working hours for the Duty Manager position?

The Duty Manager position offers a minimum of 16 hours per week, with possible additional hours based on store needs. Various shifts are available, including evenings and weekends.

What is the pay rate for this position?

The pay rate for the Duty Manager position is £12.50 per hour, plus an opportunity for bonuses.

What experience is required for the Duty Manager role?

Previous management or supervisory experience in food retail or a similar fast-paced operation is required.

What key responsibilities does the Duty Manager have?

Key responsibilities include supporting the Store Manager, managing and coaching colleagues, ensuring a safe and high-performing store, handling cash reconciliations, and providing exceptional customer service.

Are there opportunities for training and development in this role?

Yes, there are outstanding training and development opportunities available to help you develop your skills and capability in a supportive and diverse culture.

What additional benefits are offered?

Additional benefits include early access to your pay, 12.5% staff discount on fresh items, wellbeing support, a pension scheme, extra holiday purchase options, and long service awards.

Is the company committed to inclusivity?

Yes, as a Disability Confident Committed employer, the company is dedicated to creating a fair and inclusive workplace for all and offers a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

What support is available for employees' well-being?

Employees have access to emotional support, counselling, as well as legal and financial advice through the wellbeing support program.

How does the Duty Manager contribute to the local community?

The Duty Manager is responsible for promoting the store and engaging with the local community by identifying and actioning opportunities that support the Market Harborough area.

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AF Blakemore & Son Ltd

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

With more than 100 years of heritage and a trading area that spans across England and Wales, A.F. Blakemore & Son Ltd is one of the UK’s most successful family owned companies. The company began life in 1917 as a counter service grocery store, and has grown from these humble beginnings into a company that now employs more than 7,500 people and has a turnover circa £1.1 billion. Food and drink have always been the lifeblood of A.F. Blakemore and the business now entails retail, wholesale distribution, food service, logistics, specialist foods and shop fitting divisions. As one of the largest divisions of SPAR UK, A.F. Blakemore owns 280 SPAR stores and serves more than 1,000 in total across England and Wales. The company is also a member of the Unitas Wholesale group and a significant supplier to the independent grocery sector across the UK. A.F. Blakemore has always been committed to developing a loyal and dedicated workforce that is focused upon excellent customer service and behaving with integrity. The company has always strived to build partnerships with suppliers and trade partners while never underestimating the role that it plays within the communities it serves. Underpinning everything that A.F. Blakemore does is the company’s values statement, the Blakemore Way. This highlights what A.F. Blakemore stands for and the way that the company has always done and will continue to do business.

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