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SPAR Night Duty Manager

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  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration

Requirements

  • Previous management or supervisor experience within a food retail or similar fast-paced operation
  • Committed to achieving and sustaining exceptional customer service standards
  • Able to plan, organise and prioritise effectively
  • Ability to communicate and influence at all levels
  • Able to take appropriate action and make decisions
  • Committed to promoting collaborative working
  • Enthusiastic and flexible with a positive attitude
  • Committed to developing own skills and apply learning to improve own performance

Responsibilities

  • Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
  • Assisting the Store Manager to deliver all store operations, objectives and KPI’s
  • Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
  • Carrying out performance management/absence management as appropriate
  • Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
  • Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues
  • Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
  • Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community
  • Adhering to all company policies and procedures and processes

FAQs

What is the hourly pay for the SPAR Night Duty Manager position?

The hourly pay is £12.50, plus a night allowance of £1.80 per hour between 11pm and 6am.

What are the typical working hours for this role?

The role requires a minimum of 28 hours per week, with various shifts available between 11pm and 7am, including weekends.

What qualifications or experience are required for this position?

Previous management or supervisor experience within a food retail or similar fast-paced operation is required.

Is there room for career advancement within the company?

Yes, there are outstanding training and development opportunities to help you develop your skills and capabilities.

What benefits are offered in addition to the hourly pay?

Benefits include holiday, maternity and paternity leave beyond statutory entitlements, a cycle to work scheme, staff discounts, wellbeing support, and a company pension scheme.

Is experience in customer service important for this position?

Yes, a commitment to achieving and sustaining exceptional customer service standards is essential for this role.

How does the company support employees’ wellbeing?

The company offers access to emotional support, counselling, legal, and financial advice as part of their wellbeing support.

Can I work flexible hours in this position?

Yes, the role offers opportunities for flexible working hours.

Will training be provided for new employees in this role?

Yes, there will be outstanding training and development opportunities provided for new employees.

Is there any support for employees with disabilities?

Yes, as a Disability Confident Committed employer, the company is dedicated to creating an inclusive workplace and offers a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

With more than 100 years of heritage and a trading area that spans across England and Wales, A.F. Blakemore & Son Ltd is one of the UK’s most successful family owned companies. The company began life in 1917 as a counter service grocery store, and has grown from these humble beginnings into a company that now employs more than 7,500 people and has a turnover circa £1.1 billion. Food and drink have always been the lifeblood of A.F. Blakemore and the business now entails retail, wholesale distribution, food service, logistics, specialist foods and shop fitting divisions. As one of the largest divisions of SPAR UK, A.F. Blakemore owns 280 SPAR stores and serves more than 1,000 in total across England and Wales. The company is also a member of the Unitas Wholesale group and a significant supplier to the independent grocery sector across the UK. A.F. Blakemore has always been committed to developing a loyal and dedicated workforce that is focused upon excellent customer service and behaving with integrity. The company has always strived to build partnerships with suppliers and trade partners while never underestimating the role that it plays within the communities it serves. Underpinning everything that A.F. Blakemore does is the company’s values statement, the Blakemore Way. This highlights what A.F. Blakemore stands for and the way that the company has always done and will continue to do business.

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