FAQs
What is the role of a Dispute Resolution Officer at Gallagher?
The Dispute Resolution Officer (DRO) is responsible for delivering professional and customer-focused workers compensation claims service for SA clients, emphasizing quick and efficient decision-making to resolve disputes fairly.
What skills are required for this position?
Candidates should have prior workers compensation claims and/or dispute management experience, excellent communication and interpersonal skills, exceptional customer focus, strong time management and organizational skills, and should be an advanced user of Microsoft Office programs.
What benefits does Gallagher offer to employees?
Gallagher offers a range of benefits including discounted insurance, flexible and hybrid working arrangements, novated leasing opportunities, paid volunteer days, health insurance discounts, employee stock purchase programs, and much more.
Is there an opportunity for professional development?
Yes, Gallagher provides exciting career opportunities and encourages employees to build their careers within various divisions.
Are there any specific diversity and inclusion commitments at Gallagher?
Yes, Gallagher values inclusion and diversity as a core part of its business and actively embraces diverse identities, experiences, and talents to better serve clients and communities.
How many weeks of annual leave do employees receive?
Employees receive 4 weeks of annual leave plus the option to purchase up to 2 additional weeks of Lifestyle Leave.
Does Gallagher support mental health and well-being initiatives?
Yes, Gallagher offers mental health and wellbeing support for employees and their immediate family members.
Can I apply for this position if I am not based in Australia?
No, you must have the right to live and work in Australia to apply for this position.
Are agency applicants considered for this position?
No, agency applicants will not be considered for this position.
What is the work culture like at Gallagher?
Gallagher promotes a friendly, comfortable working environment that emphasizes work-life balance and shared values, fostering a culture focused on excellence.