FAQs
What is the job title for this position?
The job title is Specialist, Client Solutions.
What department will I be working in?
You will be working in the Content & Technology Solutions (CTS) department.
What are the primary responsibilities of this role?
The primary responsibilities include providing intelligent solutions and support to clients globally, project management and new client implementations, client relationship management, working closely with product development, conducting external and internal training, and assisting in the pre-sales process.
What qualifications are required for this position?
A relevant master’s degree or equivalent (preferably in Finance and engineering), relevant experience, experience in programming/query languages or strong technical aptitude, good financial knowledge, strong numerical, analytical, and problem-solving skills, exceptional communication skills, and enthusiasm to learn new technologies.
Is client-facing experience preferred?
Yes, previous client-facing experience is preferred.
What types of programming/query languages should I be familiar with?
Familiarity with one or more programming/query languages is required, along with relevant experience demonstrating a strong technical aptitude.
Are there any preferred additional qualifications?
Yes, experience in statistical packages such as Matlab, R, SAS, SPSS, etc. is preferred.
How does FactSet promote diversity?
FactSet celebrates diversity of thought, experience, and perspective and is committed to disrupting bias in a transparent hiring process.
Is there support for those returning to the workforce?
Yes, FactSet encourages individuals returning from a break to apply and offers support to help relaunch their careers.
What growth opportunities are available in this position?
The role offers a unique opportunity to gain knowledge and experience within the Financial-Technology industry, leading to further exciting career opportunities.