FAQs
What is the application deadline for the Specialist, Customer Storytelling position?
The application window is expected to close on 5/5/25, but the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Where is this position located?
This position is remote, with a preference for candidates located on the West Coast of the United States.
What are the key responsibilities of the Customer Storytelling Specialist?
Key responsibilities include identifying and securing impactful customer stories, adapting those stories for various formats and audiences, partnering with internal teams for delivery, supporting data tracking and measurement, and monitoring industry trends for relevant storytelling.
What qualifications are required for this role?
Required qualifications include 2-5 years of experience in public relations or corporate communications, experience working with customers on storytelling opportunities, proficiency in media relations, strong writing and editing skills, and an understanding of enterprise technology.
Are there preferred qualifications for applicants?
Yes, preferred qualifications include familiarity with media monitoring tools, strong interpersonal skills, familiarity with social media and digital communications, and a creative mindset.
What makes this role exciting?
This role is exciting because it allows you to work on central stories for Cisco's reputation, gain hands-on experience across multiple communications disciplines, collaborate with customers, and develop a cross-functional skillset that contributes to meaningful business impact.
Does Cisco encourage learning and development for its employees?
Yes, Cisco supports learning and development at every stage of your career, encouraging employees to unlock their potential.
Does the company provide opportunities for community involvement?
Yes, Cisco offers dedicated paid time off to volunteer—80 hours each year—allowing employees to give back to causes they are passionate about.