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Specialist - MDM

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DHL

5d ago

  • Job
    Full-time
    Senior Level
  • Logistics
    Data
  • Manila

AI generated summary

  • You need a Bachelor’s degree, 5 years of experience, know CW1, Microsoft Office, and visualization tools, have strong analytical skills, and be flexible for shifts.
  • You will manage pricing data, troubleshoot client needs, oversee contract renewals, maintain rate updates, liaise with stakeholders, document decisions, and foster cross-functional relationships.

Requirements

  • Graduate (Bachelor’s degree from a recognized University in any discipline).
  • Pricing/Rate management Qualification (preferable).
  • Minimum 5 years of experience.
  • Proficiency with handling global project for DHL's customers.
  • Possesses good knowledge of different software systems, client/server architectures and various compatibility requirements.
  • Good communication, both verbal/written is required.
  • Experience in working with CW1.
  • Knowledge on Microsoft Office Tools.
  • Knowledge on visualization Tools.
  • Strong analytical Skills.
  • Understanding of DGF’s Product Operations lifecycles, an advantage.
  • Good understanding of 3PL and 4PL Logistics.
  • Ability to consistently manage demanding internal and external senior stakeholder.
  • Technical aptitude, including but not limited to Data Communication protocols, EDI configurations, Data Field gapping and mapping.
  • Should be flexible to work in shifts (including night).

Responsibilities

  • Handle pricing information received from the IMPACT / BID Team, then Clean this IPT data (as per SOP) and update it in a standardized template and uploads in CW1.
  • Troubleshoot and implement client requirements.
  • Handle the contract renewals for new/existing customers.
  • Handle the new and maintain the rates in the CW1 systems for various customers.
  • Understand customer and key stakeholders interests and concerns.
  • Act as a key contact for various stakeholders.
  • Convince other subject matter experts to accept new concepts, practices, and approaches.
  • Document solutions and decisions for Stakeholders to confirm.
  • Chase owners or actions, escalates when required, ability to push-back in a documented way.
  • Manages project in matrix organization.
  • Report issues to Senior Stakeholders.
  • Document informed decisions on Designs and Solutions, for Internal or Customer-facing projects.
  • Collaborate / communicate with ITS, Operations, Customer's IT team.
  • May cooperate with and coordinate 3rd parties e.g. external service providers.
  • Build strong, trusting cross-functional relationships with DPDHL Managers.

FAQs

What is the job title for this position?

The job title for this position is Specialist - MDM.

Where is the job location for this role?

The job location for this role is DHL Global Forwarding, Freight (DGFF) GSC in Manila.

What are the key responsibilities of the Specialist - MDM?

Key responsibilities include handling pricing information, troubleshooting client requirements, managing contract renewals, updating rates in the CW1 system, documenting solutions, coordinating with stakeholders, and managing projects in a matrix organization.

What educational qualifications are required for this position?

A Bachelor's degree from a recognized University in any discipline is required for this position.

How much experience is needed for this role?

A minimum of 5 years of experience is required for this role.

Is experience with CW1 necessary for this position?

Yes, experience in working with CW1 is necessary for this position.

What technical skills are required for the Specialist - MDM role?

Required technical skills include knowledge of different software systems, data communication protocols, EDI configurations, data field gapping and mapping, as well as proficiency in Microsoft Office Tools and visualization tools.

Will I need to work shifts for this position?

Yes, flexibility to work in shifts, including night shifts, is required for this position.

What benefits does GSC offer to its employees?

GSC offers competitive compensation, incentive and bonus plans, programs for work/life balance, and opportunities for career development and growth.

Is knowledge of 3PL and 4PL logistics advantageous for this role?

Yes, having a good understanding of 3PL and 4PL logistics is considered advantageous for this role.

Are there opportunities for personal and professional growth within GSC?

Yes, GSC supports career development and encourages personal and professional growth through its performance management system.

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DHL

Transportation
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

DHL is the leading global brand in the logistics industry. Our divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”. DHL is part of Deutsche Post DHL Group.