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Sport Advisor: Fitness and Running

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Decathlon

2mo ago

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Edinburgh

Requirements

  • Someone who is looking to combine a passion for sport with work
  • A people-person who risks and goes the extra mile to achieve results
  • Someone looking for a retail career
  • Problem solver with excellent communication skills
  • Able to play as part of the team during the busiest times (weekends and holidays)
  • Invested in the development of yourself and others

Responsibilities

  • Decathlon invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. In a nutshell, your responsibilities will include:
  • Customer Service - Through your passion for sports, you’ll share tips and experiences with users. Through our hands-on product training, you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in-store or online!
  • Merchandising - Whether full-time or part-time, every Sales Assistant is encouraged to take responsibility for autonomously managing stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sports practice.
  • Being a team player - You’ll be part of a shop floor team of like-minded Sports Advisors, working for and practising sport, and celebrating victories together, so it’s important that you are able to work well within a team environment but independently as well.

FAQs

What is the main role of a Sport Advisor/Sales Assistant in this position?

The main role of a Sport Advisor/Sales Assistant is to ensure all customers leave the store happy by providing exceptional customer service and driving sales.

What skills are required for this role?

The ideal candidate for this role should have excellent communication skills, be friendly and professional, and have a passion for fitness and running.

What does a typical day look like for a Sport Advisor/Sales Assistant?

A typical day for a Sport Advisor/Sales Assistant involves greeting and assisting customers, answering questions about fitness and running products, processing payments, and ensuring the store is clean and organized.

How important is customer service in this role?

Customer service is extremely important in this role, as the goal is to provide customers with a champion shopping experience and ensure they leave the store happy.

What opportunities for growth and advancement are available in this position?

Opportunities for growth and advancement in this position may include becoming a Senior Sport Advisor, Sales Manager, or transitioning into other roles within the retail industry.

Let’s Play UK.

Travel & Leisure
Industry
1001-5000
Employees
1999
Founded Year

Mission & Purpose

Decathlon is a global sporting goods retailer that offers a wide range of sports equipment, apparel, and accessories for various sports and outdoor activities. They operate physical stores and an online platform, providing customers with easy access to a diverse selection of products for individual and team sports, such as football, cycling, swimming, hiking, and more. Decathlon's ultimate mission is to make sports accessible to everyone and promote an active and healthy lifestyle. Their purpose is to inspire and enable people of all ages and abilities to participate in sports and outdoor activities by offering high-quality and affordable products. Decathlon focuses on innovation, sustainability, and customer satisfaction, striving to be a reliable partner for sports enthusiasts and encouraging people to pursue their passion for sports, fitness, and well-being.