Sports Advisor Fitness (Sales Assistant)

Decathlon

2mo ago

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
Manchester

Requirements

Someone who is looking to combine a passion for sport with work
A people-person who risks and goes the extra mile to achieve results
Someone looking for a retail career
Problem solver with excellent communication skills
Able to play as part of the team during the busiest times (weekends and holidays)
Invested in the development of yourself and others

Responsibilities

Decathlon invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. In a nutshell, your responsibilities will include:
Customer Service - Through your passion for sports, you’ll share tips and experiences with users. Through our hands-on product training, you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in-store or online!
Merchandising - Whether full-time or part-time, every Sales Assistant is encouraged to take responsibility for autonomously managing stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sports practice.
Being a team player - You’ll be part of a shop floor team of like-minded Sports Advisors, working for and practising sport, and celebrating victories together, so it’s important that you are able to work well within a team environment but independently as well.

FAQs

What are the main responsibilities of a Sports Advisor/Sales Assistant?

The main responsibilities include providing exceptional customer service, driving sales, ensuring customer satisfaction, and maintaining a clean and organized store environment.

What skills are important for a Sports Advisor/Sales Assistant to have?

Important skills include excellent communication and interpersonal skills, a strong understanding of sports and fitness products, the ability to work well in a team, and a customer-focused mindset.

How should a Sports Advisor/Sales Assistant handle customer inquiries and concerns?

It is important for a Sports Advisor/Sales Assistant to listen to the customer's concerns, offer solutions or assistance, and always maintain a positive and professional attitude.

What type of customer interactions can a Sports Advisor/Sales Assistant expect on a daily basis?

A Sports Advisor/Sales Assistant can expect to interact with customers looking for fitness equipment, apparel, and accessories, as well as those seeking advice on sports and fitness activities.

How does a Sports Advisor/Sales Assistant contribute to driving sales?

A Sports Advisor/Sales Assistant contributes to driving sales by providing excellent customer service, recommending products based on customer needs, and offering assistance throughout the shopping process.

Decathlon

Let’s Play UK.

Travel & Leisure

Industry

1001-5000

Employees

1999

Founded Year

Mission & Purpose

Decathlon is a global sporting goods retailer that offers a wide range of sports equipment, apparel, and accessories for various sports and outdoor activities. They operate physical stores and an online platform, providing customers with easy access to a diverse selection of products for individual and team sports, such as football, cycling, swimming, hiking, and more. Decathlon's ultimate mission is to make sports accessible to everyone and promote an active and healthy lifestyle. Their purpose is to inspire and enable people of all ages and abilities to participate in sports and outdoor activities by offering high-quality and affordable products. Decathlon focuses on innovation, sustainability, and customer satisfaction, striving to be a reliable partner for sports enthusiasts and encouraging people to pursue their passion for sports, fitness, and well-being.