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Sports Advisor (Sales assistant)

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Decathlon

16d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sports & Fitness
  • York

AI generated summary

  • You should be passionate about sports, a people person, a problem solver with great communication skills, and eager to work as part of a team during busy weekends and holidays.
  • You will provide customer service with sports knowledge, manage stock and pricing, ensure effective merchandising, and collaborate with a team to enhance the shopping experience.

Requirements

  • Someone looking to combine a passion for sport with work.
  • A people person who is prepared to go the extra mile.
  • Someone looking for a retail career with a difference.
  • Problem solver with excellent communication skills.
  • Able to play as part of the team during the busiest times (weekends and holidays).

Responsibilities

  • Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
  • Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sporting practice.
  • Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.

FAQs

What are the main responsibilities of a Sports Advisor?

The main responsibilities include providing excellent customer service by sharing tips and experiences, managing stock levels and merchandising, and effectively collaborating with team members on the shop floor.

Is prior experience in retail required for this position?

Prior retail experience is not explicitly required, but a passion for sports and a willingness to learn are essential.

What qualities are you looking for in a candidate?

We are looking for someone who is passionate about sports, a people person, a problem solver with excellent communication skills, and someone who can work well in a team environment during busy times.

What type of working hours can I expect as a part-time Sports Advisor?

As a part-time Sports Advisor, you can expect to work during weekends, holidays, and potentially other busy times, aligning with the needs of the store.

Will I receive product training?

Yes, you will receive hands-on product training to help you provide the best technical advice for the sports you are responsible for.

Is there an opportunity for career advancement in this role?

Yes, we encourage our employees to pursue career development opportunities within the company, especially for those looking for a retail career with a difference.

Are there specific sports knowledge requirements for this position?

While specific sports knowledge is beneficial, what’s most important is your enthusiasm for sports and your willingness to learn and share knowledge with customers.

How does Decathlon support an omnichannel retail approach?

Decathlon has shifted to an omnichannel business model, meaning that Sales Assistants are trained to assist customers both in-store and online, providing a seamless shopping experience.

Let’s Play UK.

Travel & Leisure
Industry
1001-5000
Employees
1999
Founded Year

Mission & Purpose

Decathlon is a global sporting goods retailer that offers a wide range of sports equipment, apparel, and accessories for various sports and outdoor activities. They operate physical stores and an online platform, providing customers with easy access to a diverse selection of products for individual and team sports, such as football, cycling, swimming, hiking, and more. Decathlon's ultimate mission is to make sports accessible to everyone and promote an active and healthy lifestyle. Their purpose is to inspire and enable people of all ages and abilities to participate in sports and outdoor activities by offering high-quality and affordable products. Decathlon focuses on innovation, sustainability, and customer satisfaction, striving to be a reliable partner for sports enthusiasts and encouraging people to pursue their passion for sports, fitness, and well-being.