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Sports Advisor (Sales Assistant)

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Decathlon

27d ago

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Manchester

Requirements

  • Someone who is looking to combine a passion for sport with work
  • A people-person who risks and goes the extra mile to achieve results
  • Someone looking for a retail career
  • Problem solver with excellent communication skills
  • Able to play as part of the team during the busiest times (weekends and holidays)
  • Invested in the development of yourself and others

Responsibilities

  • Customer Service - Through your passion for sports, you’ll share tips and experiences with users. Through our hands-on product training, you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in-store or online!
  • Merchandising - Whether full-time or part-time, every Sales Assistant is encouraged to take responsibility for autonomously managing stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sports practice.
  • Being a team player - You’ll be part of a shop floor team of like-minded Sports Advisors, working for and practising sport, and celebrating victories together, so it’s important that you are able to work well within a team environment but independently as well.

FAQs

What are the key responsibilities of a Sports Advisor/Sales Assistant?

The key responsibilities include providing exceptional customer service, driving sales, assisting customers with their queries, maintaining the store's cleanliness and organization, and ensuring a smooth shopping experience for all customers.

What skills are required to be successful in this role?

Successful candidates should have excellent communication and customer service skills, a passion for sports and fitness, the ability to work well in a team, strong attention to detail, and a proactive attitude towards sales.

How important is it to meet sales targets in this position?

Meeting sales targets is crucial in this role as it directly impacts the store's performance and success. Sports Advisors/Sales Assistants should strive to exceed sales targets by providing excellent customer service and actively promoting products.

How can a Sports Advisor/Sales Assistant ensure customer satisfaction?

Sports Advisors/Sales Assistants can ensure customer satisfaction by greeting customers warmly, listening to their needs, providing expert advice on products, assisting with any inquiries or issues, and ensuring a smooth and efficient payment process.

What opportunities for growth and advancement are available in this role?

There are opportunities for growth and advancement in this role, such as progressing to a senior sales position, obtaining leadership roles within the store, or transitioning to a management position. Continuous training and development programs are also available to support career growth.

Let’s Play UK.

Travel & Leisure
Industry
1001-5000
Employees
1999
Founded Year

Mission & Purpose

Decathlon is a global sporting goods retailer that offers a wide range of sports equipment, apparel, and accessories for various sports and outdoor activities. They operate physical stores and an online platform, providing customers with easy access to a diverse selection of products for individual and team sports, such as football, cycling, swimming, hiking, and more. Decathlon's ultimate mission is to make sports accessible to everyone and promote an active and healthy lifestyle. Their purpose is to inspire and enable people of all ages and abilities to participate in sports and outdoor activities by offering high-quality and affordable products. Decathlon focuses on innovation, sustainability, and customer satisfaction, striving to be a reliable partner for sports enthusiasts and encouraging people to pursue their passion for sports, fitness, and well-being.